Industry News

  • Survey: Travelers not only interested in primary cities

     Global Advertising Strategies, an international marketing and advertising agency, completed an extensive travel survey dedicated to consumer preferences of over 500 million travelers from the countries of BRIC (Brazil, Russia, India, China.) Over 15,000 individuals revealed such travel details as preferred airlines, top destinations of interest within the United States, as well as average budget per traveler.

    This time Global focused on destinations outside of the typical tourist routes. Per previous research, cities such as New York and Los Angeles have been actively marketing to BRIC travelers through in-language materials, international travel expos and partnerships with the airline industry. Other destinations, unaware of the existing interest from this emerging travel audience, have not proactively reached out to increase the number of visitors from China, India, Brazil or Russia to their respective states.

  • Early Signs of a Hotel Rebound

     The hotel industry in the United States appears to be rebounding this summer, mainly because of strengthening business travel.So far the biggest beneficiary is New York, though other cities on the East Coast are starting to report gains as well. And the upscale, full-service hotels that have long been favored by business travelers have benefited more from the upturn in demand than the midlevel brands, industry analysts say.

    The rebound, said Mark V. Lomanno, president of Smith Travel Research of Hendersonville, Tenn., is “top-down.” The more expensive hotels, he said, “are recovering the fastest, and will continue to do so this summer, as business travelers come back.”

  • Starwood Hotels and Resorts is about to take an even larger bite of the Big Apple.

       Starwood Hotels and Resorts is about to take an even larger bite of the Big Apple.The international hotel operator of the Westin, Sheraton and W Hotels plans to open more hotels in New York this year than in any other city. The projects will include what Starwood says is the first hotel to open in Harlem in 40 years.

  • Teaming Up: Greater Cleveland Sports Commission Announces Coordinated Alliance

     In a move designed to better leverage the strengths, resources and expertise of both organizations, the Boards of Directors of Positively Cleveland and the Greater Cleveland Sports Commission voted today to establish a coordinated alliance that will expand their abilities to enhance the economy and image of the region by attracting visitors to Northeast Ohio. While each organization will continue to fulfill its individual mission, they will be managed by one chief executive officer – David Gilbert, who currently is president and CEO of the Sports Commission. He will assume that role effective January 1, 2011. Dennis Roche, President of Positively Cleveland since 2003, will remain in that role until the end of 2010, and assume a consulting role with the destination marketing organization through 2011. He plans to be engaged in Greater Cleveland’s civic affairs thereafter.

  • Final Approval In place for Minneapolis CC Solar Array

     The Public Utilities Commission has given its approval for the City of Minneapolis to move ahead with using a $2 million grant from Xcel Energy’s Renewable Development Fund to construct a solar array at the Minneapolis Convention Center. The commission’s approval is the official go-ahead after the City selected Best Power Int’l, LLC as the developer in January. The Minneapolis Convention Center’s solar array will be the Upper Midwest’s largest solar photovoltaic system, connected directly to the convention center’s internal electrical system and producing 750,000 kWh of renewable energy per year. This system will produce the equivalent of powering 85 homes annually, while offsetting 539 metric tons of carbon dioxide emissions (the amount given off by 60,587 gallons of gasoline). Solar energy is clean, renewable and – once the capital costs are paid – free.

  • Farming, Tourism Together

     Two of the biggest industries in Jo Daviess County are coming together: farming and tourism.
    The Jo Daviess County Convention & Visitor's Bureau (CVB) and Jo Daviess County Farm Bureau are planning a day-long retreat on Monday, Aug. 9 at Oak Hill Weddings in Apple River.

  • Education Conference Set In Springfield

     About 120 educators are expected to attend the New Teacher Institute conference this weekend at University Plaza Hotel Convention Center. Presented by the Missouri Center for Career Education, the New Teacher Institute is an annual training event for trade and industry professionals who are transitioning to the classroom to teach the knowledge and skills of their trade or industry, according to a press release from the Springfield CVB.

  • Meetings Stigma Impacts Conference Centers

     All segments of the lodging industry struggled in 2009.  However, the combined impact of the economic recession and the demonizing of corporate meetings, resulted in an even more dramatic fall off in performance for North American conference centers.

    According to the recently released Trends® in the Conference Center Industry report prepared by Colliers PKF Consulting USA, the average center in the survey sample reported a decline in net operating income(1) of 43.5 percent in 2009.  This compares to an average hotel income decline of 35.4 percent for the nation as a whole.

    "During economic recessions it is not uncommon to see associations and corporations cut their meetings budget," said Dave Arnold, CEO East, Colliers PKF Consulting USA.  "However, never before have we seen the stigma attached to organizations that attempted to hold valuable training and planning conferences.  With the average conference center occupancy level falling below 50 percent, the negative impact is obvious."

  • Statement from U.S. Travel Association on Confirmation of John Pistole to Lead TSA

     With the U.S. Senate confirmation of John Pistole to lead the Transportation Security Administration, Roger Dow, president and CEO of the U.S. Travel Association, issued the following statement:

    “We look forward to working with John Pistole to implement a long-term vision that addresses the critical security and traveler facilitation challenges facing our country.  Mr. Pistole’s long experience with the FBI and his knowledge of counter-terrorism initiatives should help him effectively lead the more than 100,000 employees of the Transportation Security Administration.

    “As Senator Rockefeller has said, ‘Our vast and open transportation systems are part of people’s everyday lives in small towns and big cities and they connect our communities to a wider world.’  It is critical that in making security decisions, our policymakers take into account the effect the decisions will have on travelers, who provide more than $700 billion annually to the U.S. economy.  That is why we have convened a blue ribbon panel on travel security and screening that is exploring ways to maximize security while minimizing the burden to travelers.  The panel’s recommendations will come in the next few months.  Secure and efficient travel needs to be a bipartisan and immediate priority.”

  • Potbelly Kitchen Caters to Chicago's Cravings

     Chicago's own Potbelly Sandwich Shop has opened its new Potbelly Kitchen, catering to the city's Downtown business district for early-morning breakfast meetings, board room lunch buffets, working dinners and office-wide afternoon coffee-cookie-shake-breaks.

    Combining new menu features such as a hot breakfast bar and Build-Your-Own sandwich and salad bars with toasty warm sandwiches, freshly baked cookies, chips and drinks, Potbelly Kitchen caters to groups of 20 or more. 

    "When you have that undeniable gotta get a Potbelly sandwich urge, we're there for office meetings and events," said Pam Kopacz, Potbelly Kitchen's General Manager, who previously has led restaurant operations at the Madison and Franklin Chicago Loop Potbelly Sandwich Shop location for eight years. "We're helping people satisfy their hunger whether they're in a jam for a fast order or planning an event at a later date."

  • Marriott net income rises 42 percent

     Second quarter 2010 net income totaled $119 million, a 42 percent increase compared to second quarter 2009 adjusted net income.  Diluted EPS totaled $0.31, a 35 percent increase from adjusted diluted EPS in the year-ago quarter.  On April 22, 2010, the company forecasted second quarter diluted EPS of $0.25 to $0.29.

    Adjusted results for the 2009 second quarter excluded $57 million pretax ($30 million after-tax and $0.08 per diluted share) of restructuring costs and other charges and $17 million of non-cash charges ($0.05 per diluted share) in the provision for income taxes.

  • Numbers Increase at Falls Park Visitor Information Center

    The number of visitors entering the Falls Park Visitor Information Center continues to rise in comparison to numbers reported at this time in 2009. 84,044 people visited Falls Park year-to-date through July 11, 2010 while 72,676 people visited year-to-date through July 11, 2009 which equals an increase of 11,368 visitors. Visitors signing the visitor center guest book have been from all 50 states and 36 foreign countries. 

    The Falls Park Visitor Information Center is located in the five story viewing tower in Falls Park near downtown Sioux Falls and is managed by the Sioux Falls Convention & Visitors Bureau. For questions or for more information call 605-373-2030 or visit www.siouxfallscvb.com.

  • STR: US pipeline for June 2010The total active U.S. hotel development pipeline comprises 3,387 projects totaling 358,739 rooms, according to the June 2010 STR/TWR/Dodge Construction Pipeline Report released this week. This represents a 28.5-percent decrease in the number of rooms in the total active pipeline compared to June 2009. The total active pipeline data includes projects in the In Construction, Final Planning and Planning stages, but does not include projects in the Pre-Planning stage. Among the Top 10 Markets by rooms in the In Construction phase, New York, New York, topped the list with 9,416 rooms (compared with 12,870 rooms in 2009), which represents a 27.0-percent decrease from 2009, followed by Houston, Texas, with 2,527 rooms (52.0-percent decrease from 2009) and Dallas, Texas, with 2,168 rooms (a 28.0-percent decrease from 2009). Las Vegas, Nevada, reported 1,243 rooms in the In Construction phase and fell 84.0 percent compared to 2009, for the largest decrease among the top 10 markets.
  • Benchmark Hospitality International Appoints Eva Tyrawa Controller for Eaglewood Resort & Spa

     Benchmark Hospitality International, a leading US-based hospitality management company, has announced the appointment of Eva Tyrawa as controller for Eaglewood Resort & Spa of ItascaIllinois, near Chicago.  Charles Reece, general manager, made the announcement.

     

    “I am delighted to welcome Eva to Eaglewood Resort & Spa,” said Mr. Reece.  “She brings extensive hospitality experience to her new role and I look forward to her contributions to our resort’s leadership team.”

     

    Eva Tyrawa comes to Benchmark Hospitality with more than a decade of important experience in hospitality financial accounting, as well as significant knowledge of hotel operations, including corporate and property-level expertise.  She served previously as director of finance for The Chicago Marriott Schaumburg. 

     

    Throughout much of her hospitality career, Ms. Tyrawa has held senior-level positions for hotels within the Chicago market.  She also previously served as corporate hotel controller for a Toronto-based hospitality management company.

     

    Ewa Tyrawa received a Master of Business Administration degree from Jagiellonian University in her native CracowPoland.  She resides with family the Northwest Suburbs of Chicago.

  • Butler County tourism brought in $769 million amid recession

    Tourism in Butler County generated $769 million in sales for local businesses in 2009, plus contributed more than $102 million in local taxes and sustained more than 10,901 jobs.This is according to new data from the Butler County Visitors Bureau, based on statewide research by the Ohio Department of Development.The statewide study found that overnight leisure trips in Ohio grew 6 percent from 2008 to 2009 despite a sluggish economy -- or perhaps because of it, as many people opted to vacation close to home.Statewide, tourism contributed $36 billion to the state economy -- sustaining more than 437,000 jobs -- and $2.5 billion to state and local tax rolls."Visitor spending and employment figures are essential factors to consider when evaluating the importance of travel and tourism to Butler County's economy," Mark Hecquet, executive director of the Butler County Visitors Bureau said.

  • STR Reports US Hotel Performance for the Week Ending July 3 - 2010

     

    In year-over-year measurements, the industry’s occupancy increased 10.0 percent to 63.4 percent. Average daily rate rose 1.3 percent to US$96.65. Revenue per available room jumped 11.5 percent to US$61.32.The U.S. hotel industry reported positive results in all three key performance measurements during the week of 27 June-3 July 2010, according to data from STR.In year-over-year measurements, the industry’s occupancy increased 10.0 percent to 63.4 percent. Average daily rate rose 1.3 percent to US$96.65. Revenue per available room jumped 11.5 percent to US$61.32.

  • Hyatt's New Meet and Be Green Program and 3% Meetings Rebate

     Hyatt hotel are well-known destinations for meetings of all sizes. Hyatt has been implementing eco-friendly practices for the past several years and is now expanding its green practices to meetings with the Meet and Be Green program.

    This new initiative encourages planners to make green choices for their meetings, and in return, the organization will receive a 3% rebate on the master bill. To receive the discount, meeting planners and attendees will sign a pledge to:  

    - Recycle during the meeting
    - Use products with 100% recycled content
    - Print materials locally 
    - Minimize shipping 
    - Rather than setting materials at every seat, place meeting materials, such as handouts, notepads, pens, 
     etc., in a central location so attendees can take as needed 
    - Maintain room temperatures at an appropriate level
    - Eliminate disposable water bottles 
    - Minimize use of other disposable products such as plates, cups, napkins, and utensils
    - Select locally grown seasonal foods when planning the menu
    - Plan ahead for the meeting to make it easier and more economical to keep the meeting green
    Meet and Be Green is one part of Hyatt’s larger pledge to conserve energy, minimize waste and create responsible, sustainable corporate practices. By empowering guests to do the same, Hyatt and its guests can help minimize the environmental impact of meetings. 

     

  • Cincinnati USA CVB Honored at the Civil Rights Game

     The Cincinnati CVB was recognized for its contributions to Major League Baseball's second annual Civil Rights Game at Great American Ball Park in downtown Cincinnati. 

  • Travel industry poised for comeback

     It’s been a rough road for the multibillion-dollar travel industry. 

    In the past decade, airlines, hotels, cruises — and all that goes with them — have had to cope with everything from grounded planes after the Sept. 11 terrorist attacks to swine flu to volcanic ash to skyrocketing gasoline prices to a devastating economic slump — and now the massive oil spill in the Gulf of Mexico. 

    “I’m just waiting for the locusts to come down and start picking up people on the golf courses,” said Roger Dow, president and CEO of the U.S. Travel Association. “If people say that Sept. 11 was a perfect storm, I believe now that that was just partly cloudy with a chance of showers.”

  • 4 Technology Trends for the Global Hotel Industry

     For a resource-strapped IT professional, it’s hard enough to stay on top of current technological needs in the hotel industry, let alone keep abreast of global trends on the horizon. But that didn’t stop a panel from trying during HITEC on Thursday.

  • Historic Legislation Passed - PCMA Convention Center Auction Extended

    Now more than ever, it's important to save money. PCMA, McCormick Place and the Chicago Convention & Tourism Bureau have heard your requests and partnered to bring you an incredible offer: a significantly reduced price for a convention at McCormick Place, including discounts on hotels, for any organization confirming Chicago anytime between 2011 and 2018.

  • Minneapolis Among 4 Finalists to Host '12 DNC Convention

     Minneapolis is in contention with Charlotte, North Carolina; Cleveland; and St. Louis—and all four cities will be visited by party officials this summer as they further narrow the list.

    Four years after the 2008 Republican National Convention brought an estimated 45,000 people to the Twin Cities, Minnesota may get to play host to another major political convention.

  • David Caine Named Director of Events at Branson CC

     Bill Derbins, General Manager of the Hiltons of Branson, announced today that David Caine has been appointed to Director of Events for the Branson Convention Center, the adjacent Hilton Branson Convention Center Hotel and nearby Hilton Promenade at Branson Landing hotel.

  • Hilton-managed properties building momentum

     Often lost in the shuffle of a large, visible franchising program and the corporate wheeling and dealing of Hilton Worldwide, Hilton Management Services provides a stream of steady fixed-fee income for its parent company.

  • STR: US results for week ending 19 June

     The U.S. hotel industry achieved increases in all three key performance measurements during the week of 13-19 June 2010, according to data released by STR.

  • US Hotel Industry's Occupancy was up to 58.9 percent

     In May 2010, the U.S. hotel industry’s occupancy was up 7.1 percent to 58.9 percent, ADR ended the month flat at US$97.50, and RevPAR increased 7.1 percent to finish at US$57.47, according to STR.

  • Elk Run Developer Plans 11 Buildings by 2013

     The buildings planned for Pine Island’s bio-business park will together comprise more than 400,000 square feet of space, and work on them over the next four years is expected to generate about 180 jobs.

    Over the next four years, Tower Investments, LLC, plans to develop eight biotech buildings, one data center, and two commercial properties in the Elk Run bio-business park in Pine Island.

  • Springfield Convention and Visitor's Bureau makes use of new marketing tools

    The Springfield Convention and Visitor's Bureau wants to be on the cutting edge of technology, says Laura Whisler, marketing director.

    So it's using various technology and social media to promote Springfield as a tourist destination. The CVB has a new application for iPhone and BlackBerry users, the first for a Missouri CVB, and will launch one for Android phones next month.

  • Roughrider Days to bring in $3 million to Dickinson, ND

    The annual Roughrider Days Fair & Expo is estimated to not only draw many attendees, but over $3 million for the city, a Dickinson Convention and Visitors Bureau official said. 

  • Branson, Missouri Finds Steady Tourism Business

    The recession might have hit many hotels in U.S. tourist destinations hard, but hoteliers in Branson, Missouri, which brands itself as the “live music show capital of the world,” have something to sing about.

  • Airline Fees a Nightmare for Corporate Travel Planners

    U.S. airlines collected more than $7.8 billion in ancillary fees in 2009, according to the U.S. Department of Transportation (DOT), and that number is up more than 40% over the previous year. Ancillary fees now comprise 6.5% of all airline revenue. With such compelling numbers, it is certain those pesky ancillary fees are here to stay and will go higher still as airlines concoct new ways to extract additional funds from travelers. 

  • More Businesses Deploying Workers to Meetings/Conventions This Year!

    More businesses are deploying their workers to attend meetings and conventions this year, according to a survey conducted by Embassy Suites Hotels. The nationwide Business Travel Survey , released last week, revealed the number of working Americans who said they were traveling less for business this year because of the economy decreased from 51 percent to 43 percent.

    However, travelers have also gotten smarter about value, and found ways to cut back on expenses while on the road over the last year. Seven in ten (71 percent) respondents changed their business travel habits compared to 2009, with more business travelers flying coach, cutting back on meals and sharing rooms with colleagues due to the economic climate.

  • Crowne Plaza Chicago O'Hare Hotel & Conference Center Renovates Ballroom

     The Crowne Plaza Chicago O’Hare Hotel & Conference Center (www.CrownePlazaOhare.com), 5440 N. River Rd., has taken another step toward total transformation with the opening earlier this month of the remodeled O’Hare International Ballroom. In conjunction with the new ballroom opening, anyone who books an event at the hotel through June 30 will receive 10% off the total bill, according to Patty Connolly, Crowne Plaza Chicago O’Hare general manager.

  • STR: US Results for Week Ending 5 June

     The U.S. hotel industry reported mixed results in the three key performance measurements during the week of 30 May-5 June 2010, according to data from STR.

    In year-over-year measurements, the industry’s occupancy increased 1.0 percent to 57.1 percent. Average daily rate dropped 2.3 percent to US$93.93. Revenue per available room decreased 1.3 percent to US$53.61.

  • Changes in Store for Food and Beverage Menus

    As Brad Nelson sees it, tastes change with the turning of the seasons.

    And with summer almost officially underway, the VP culinary and corporate chef atMarriott International said the company is making a few tweaks to its restaurant offerings.

  • Reserving Rooms Becomes More Challenging, But Not Impossible

     The tourism bureaus in Minot and Williston want people to know there are hotel rooms available.

    "Plan ahead and you will be fine," said Amy Krueger, executive director for the Williston Convention and Visitors Bureau.

    "People are shying away from Williston because of the message that has been sent that we are full, which is not completely true. Is it tight some days? Yes, it is, but we are not sold out for the next two years, and that's what people's impression has lent itself to," Krueger said.

    But she added, "You can't just show up any more. Our region is just used to being able to get in the car and go and wherever they land, they will be able to get a room. It's no longer that way. You do have to plan ahead."

  • Gray Line turns 100

    Called the “granddaddy of sightseeing,” Gray Line Worldwide turned 100 on June 1. Gray Line is an important company in the history of travel as one of the world’s largest providers of tours, activities and attractions.

     

    The company is celebrating its centennial by remembering its start in 1910 when a young restaurateur named Louis Bush refurbished an old Mack Truck chassis. After painting the vehicle blue and gray, he began taking visitors on sightseeing tours around Washington D.C.

  • Reduce Energy Costs with Control4 Suite Systems In-Room Control

    Control4® Suite Systems is the first standards-based, door-to-drapes, automation and energy control technology for hotel and resort owners. Your guests will be able to use a single remote to control draperies, lighting, room temperature, room status, television, music, and video systems. With the same remote, your guests can schedule wake-up calls and make requests for services such as valet, housekeeping, room service, spa and more. This will give your guests the unprecedented ability to create an environment perfectly suited for their stay. Control4 Suite Systems technology creates truly affordable, scalable systems from one room to thousands of rooms in both new and existing properties and gives property operations the ability to manage, configure and update rooms remotely. 

  • STR releases brighter forecast for 2010, 2011

     The U.S. hotel industry is projected to end 2010 with increases in two of the three key performance measurements, according to STR’s monthly forecast update.

    STR projects 2010 occupancy to increase 3.6 percent to 56.7 percent, ADR is expected to end the year virtually flat with a 0.6-percent decrease to US$97.26, and revenue per available room is forecast to rise 3.0 percent to US$55.13.

  • Starwood Kicks Off Meetings Initiative with $50,000 Donation

     Frits Van Paasschen, president and CEO of Starwood hotels and Resorts, made his way to a park in New York’s East Harlem neighborhood last week to launch a new initiative that offers meeting planners savings and incentives—and the chance to win one of four $50,000 grants for charity and other prizes.

    The initiative, called “Get More for your Meeting, Give More to Your Community,” was kicked off with a $50,000 Starwood contribution to Bette Midler’s New York Restoration Project (which reclaims and restores city parks); in addition, an employee volunteer event to restore three of the project’s community gardens in East Harlem was led by Van Paasschen himself.

  • AmpliVox Sound Systems Goes Green

     Doing their part to protect the environment, AmpliVox Sound Systems is now manufacturing and selling PA systems and podiums that are ROHS (Restriction of Hazardous Substance) and WEEE (Waste Electrical and Electronic Equipment) Complaint.  AmpliVox, the 40 year-old audio system specialist based out of the Chicago ares, meets these requirements in nearly all of the wood products they manufacture.  

  • Sarah Stroesser Appears on Mediacom Newsleaders
  • Travel industry showing signs of improvement

    Americans who plan to vacation this summer will spend more money and stay away longer than last year, according to a survey.

    Although the percentage of Americans who will travel this summer has remained about the same (51 percent), two-thirds of those who will hit the road said they plan to spend more money than they did a year earlier, and 74 percent will take the same length of vacation or longer, according to a survey commissioned by American Express Co. of 2,000 Americans. 

  • Hotel Satisfaction Takes Off, Airline Satisfaction Plummets

    With the industry showing real signs of a recovery, customer satisfaction among hotels improved in the first quarter of 2010 (+0.4 to 83.3). Customers were also happier with their car rental experiences (+0.8 to 79.2). But satisfaction with airlines declined by 3 points (–3.0 to 75.7) representing the steepest fall since the devastating events of 9/11. Drury Hotels, Jet Blue and Enterprise Rent–A–Car ranked number one in hotel, airline and rental car industry customer satisfaction, respectively in the first quarter of 2010.

  • HISTORIC LEGISLATION TO CUT COSTS AND KEEP MCCORMICK PLACE COMPETITIVE BECOMES LAW

     Officials of the Metropolitan Pier and Exposition Authority (MPEA) and the Chicago Convention and Tourism Bureau (CCTB) today applauded the passage of a new law meant to reform labor rules, establish exhibitor rights and realign McCormick Place operations with its major competitors in the convention and trade show industry.

  • KHC Facebook Promotion
    Thanks to everyone who has supported our new Kinseth Hospitality Facebook page – we have 188 fans already. This is a promotion for reaching 1000 fans by the end of August.  If we get 1000 fans, we will have a drawing for 3 FREE rooms at any KHC location!  Everyone is eligible - feel free to forward this email to your friends and colleagues, so we can meet our goal. 
  • Meetings are Priceless

    Our need to meet is increasing and our ability to meet is improving; yet the way we meet is radically changing. If you think you still can't afford to host a meeting or conference - think again. 

  • Mark On Call –iPhone App for Meeting Planners

     Mark On Call (MOC)is a custom floor planning application for the iPhone. It’s easy to use and gives the meeting planner, wedding planner, or event coordinator the ability to create, optimize, or change a floor plan on the fly. A presets palette is available for the application giving the user different options for different stone, color, or wood patterns. It’s easy to upload a unique palette of finishes or fabrics: use the camera on your iPhone to take a picture of the flooring or fabric you wish to use and apply them to any surface in the room you’ve created. Users can also use palettes created by other MOC users simply by accessing the new Rooms gallery.

  • STR Global Posts Americas Performance Results for April 2010

    In April 2010, the region’s occupancy rose 4.9 percent to 58.5 percent, average daily rate ended the month virtually flat with a 0.2-percent decrease to US$99.96, and revenue per available room increased 4.7 percent to US$58.53.

  • The Venue at Horseshoe Casino

    Just 20 minutes from downtown, you'll discover Chicago's hottest new special events destination. 

  • Number of Memorial Day Holiday Travelers Expected to Increase 5.4 Percent, AAA Forecast Says

    AAA today projected the number of Americans traveling on vacation this Memorial Day holiday weekend will increase 5.4 percent from 2009 with approximately 32.1 million travelers taking a trip away from home. Last year, 30.5 million Americans traveled during the same period. 

  • McCormick Place goes Wireless

      Cricket Communications Inc., the pioneer of unlimited wireless services with no long-term commitments or credit checks, has launched a new indoor wireless network by ExteNet Systems, Inc., that covers Chicago's famed McCormick Place convention center.

  • River City Casino Implements Centrally-hosted MICROS Simphony As Its Point of Service Solution

     MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that River City Casino, Pinnacle Entertainment’s (NYSE: PNK) newest property, located in St. Louis, Missouri, has implemented the centrally-hosted MICROS Simphony enterprise point-of-service solution along with 60 MICROS Workstation 5 terminals for its food & beverage and retail operations.

  • STR Reports US Performance for Week Ending 8 May 2010

    The U.S. hotel industry reported mixed results in the three key performance measurements during the week of 2-8 May 2010, according to data from STR. 

  • USTOA leader Bob Whitley dies

     Robert Whitley, longtime leader of the U.S. Tour Operators Association and a central figure in the travel industry, died May 13 of complications from abdominal surgery. He was 66.

  • The AANS Changes the Landscape of Medical Meetings: 78th Annual Meeting Conducted

     What does it take to forever change the landscape of medical meetings successfully and in grand fashion? The American Association of Neurological Surgeons can now answer that after seeing a yearlong dream come to fruition at its 78th Annual Meeting at the Pennsylvania Convention Center in Philadelphia, May 1-5. “All the hard work and planning culminated in the most exciting and momentous meeting in the association’s 78-year history – the first medical meeting to be conducted via the iPod touch® in North America.

  • CVB is now Visit Mason City

     The Mason City Convention and Visitors Bureau is no more.  As of Thursday night, the organization is now known simply as “Visit Mason City.”

  • Bill Mandating Changes at McCormick Place Should Mean Cost Reductions for Exhibitors at Graph Expo 2010

    Legislation overhauling the management, work rules, and cost structures at Chicago’s McCormick Place convention center promises a new deal for Graph Expo 2010 and other trade shows whose owners lobbied for changes there.

  • United Hospitality Association to Host First Formal Meeting of Hoteliers

     The first official meeting of the United Hospitality Association (UHA) will take place Tuesday May 11, 2010 at the Royal Albert Palace in Fords, N.J. at 5:00 p.m. (EST). The event will host over 200 hotel owners from the Tri-State area who represent many of the largest hotel franchises in the U.S. including Hilton, Hyatt, Sheraton, Wyndham, Marriott, etc.

  • National Travel and Tourism Week Goes 2.0

    National Travel and Tourism Week is here again (May 8-16, 2010).  This year, as with every preceding year, I watch with great interest to see what destination marketing organizations (DMOs) around the country will be doing to extol the virtues of the tourism industry and promote their destinations.

    Hundreds, if not thousands, of DMOs are participating in this year’s efforts to raise awareness of the economic benefits of our industry.  The US Travel Association heads up the marketing and public relations efforts for National Travel and Tourism Week, as well as US Travel Rally Day.  They’ve put together a very helpful toolkit that’s full of ideas, templates, logos, and more to help DMOs run a successful campaign.

    There was one thing a bit different in the toolkit this year that caught my eye – it was a PDF with social media tips for National Travel and Tourism Week.  

     

  • US Travel Rally Day in Wichita

    Go Wichita Convention & Visitors Bureau is hosting U.S. Travel Rally Day with an open house for area hotel front-desk agents and guest service staff.

    The open house is to show appreciation for the role front-line hotel staff make in an overall visitor experience and to  remind hotel employees about information and resources available for them to help guests enjoy area attractions, Go Wichita officials say.

  • CVB Celebrates Grand Opening of New Visitor Information Center

     Sioux Falls, SD – The Sioux Falls Convention & Visitors Bureau (CVB), in partnership with the Empire Mall, will be celebrating the grand opening of the NEW Visitor Information Center at the Empire Mall with a ribbon cutting tomorrow, May 11, 2010 at 11:30 a.m. The event will take place at the new Visitor Information Center in the center of the Mall and is open to the public.

     
  • Champion the Power of Travel on Rally Day

     U.S. Travel Rally Day is a concerted effort to demonstrate travel's impact on local workers, businesses and economies. Individual events are staged in cities nationwide during National Travel and Tourism Week.

  • Minnesota B&B Association Launches Green Lodging Certification Program

     HASTINGS, MINN.—The Minnesota Bed & Breakfast Association has launched a green lodging self-certification program for its members. The program, called Green Journey, was introduced at the organization’s recent conference in Minneapolis. Green Journey is the result of a two-year planning process and was put together by a committee of innkeepers representing B&Bs from around the state. According to Peter Torkelson, owner of The Scandinavian Inn in Lanesboro, Minn., innkeepers will have an opportunity to earn from one to five green leaves for their environmental accomplishments. The leaves will appear in each property’s profile on the association’s website. “The more steps you take, the more leaves you get,” Torkelson says.

  • STR Reports US Performance for Week 1 May 2010

     The U.S. hotel industry reported mixed results in the three key performance measurements during the week of 25 April-1 May 2010, according to data from STR.

    In year-over-year measurements, the industry’s occupancy increased 5.7 percent to 58.8 percent. Average daily rate dropped 1.5 percent to US$98.07. Revenue per available room rose 4.2 percent to US$57.62.

  • Popular US Meeting Venues Impacted by Natural and Unnatural Disasters

    Wild weather that included intense flooding, the aftermath of an oil spill, and a thwarted terrorist attack combined to curtail activities at familiar sites known for their popular meeting markets.

  • New Earth Friendly Hotel Linens Save Money

    New Earth Friendly Hotel Linens Save Money
    Hotel operators and owners know that linens are an important part of their business. It’s hard to create an at-home feeling for guests without plush, designer bath towels and linens.

  • 20|20 Assessmentâ„¢ Presents Results of New HSMAI Survey of Meeting Planners(05/06/10)

    20|20 Assessment™ and Hospitality Sales and Marketing Association International (HSMAI) recently conducted an online survey that asked conference attendees about their views and expectations related to the planner industry for 2010. A total of 159 attendees completed the survey.

  • Meet the Money: Reality tempers optimism as deals are slow to market(05/05/10)

     This week at the Meet the Money conference in Los Angeles, hotel operators, lenders and owners are mapping out the future landscape of the transaction and operating environments. While it’s not all optimistic, it’s not all pessimistic either. 

  • UNITED AND CONTINENTAL ANNOUNCE MERGER OF EQUALS TO CREATE WORLD-CLASS GLOBAL AIRLINE(05/05/10)

     Continental (NYSE: CAL) and United (NASDAQ: UAUA) today announced a definitive merger agreement, creating the world’s leading airline with superior service to customers, expanded access to an unparalleled global network serving 370 destinations around the world, enhanced long-term career prospects for employees, and a platform for improved profitability and sustainable long-term value for shareholders. The all-stock merger of equals brings together two of the world’s premier airlines, creating a combined company well positioned to succeed in an increasingly competitive global and domestic aviation industry.

  • Travel Industry & AMEX Launch 1st Ever Industrywide Promotion (05/04/10)

     VIP tickets to the Country Music Awards. A police escort to the Indianapolis 500. A private jet to Las Vegas. Meetings with Chicago’s celebrity chefs Rick Bayless and Grant Achatz. A New York Fashion Week show and meeting with a top fashion designer. Riding a Mardi Gras float.

  • Hotel Profits Decline Record 35.4 Percent According to PKF Report(05/03/10)

    According to survey results in the recently released Trends® in the Hotel Industry report issued by PKF Hospitality Research (PKF-HR), the average U.S. hotel suffered a 35.4 decline in profits in 2009. This is the greatest annual fall-off in the bottom line since PKF-HR began tracking the industry in the 1930s.

  • Hyatt Hotels Corporation (04/30/10)

    Hyatt Hotels Corporation will increase the number of loyalty program Gold Passport points needed for stays at certain properties—89 of its 400 hotels—and will add a new point tier for luxury properties beginning 4 June, reports Barbara De Lollis in her Hotel Check-In blog. At the same time, Hyatt will lower point requirements for 65 hotels. 

  • Understanding The New Airline Passenger Protection Rules

     You've heard passengers' horror stories about sitting for hours in a parked metal tube with crying babies, clogged toilets and rationed snacks.The Department of Transportation hopes they will become faded memories for air travelers after new, more aggressive passenger protection rules go into effect Thursday.

  • Embassy Suites Cleveland Downtown names new GM

     It was announced today that Kenric Hall has been appointed General Manager of the 252-room Embassy Suites Cleveland Downtown, effective immediately.  Hall comes to Hilton Worldwide, Embassy Suites’ parent company, with more than 25 years of hotel management experience, having held positions in the areas of event management, food and beverage, and front desk operations.  He brings to the property a strong familiarity of the Midwest, along with a proven track record of success in customer service, team building, and sales and marketing.

  • Wyndham Worldwide reports Q1 2010 earnings results

    FIRST QUARTER HIGHLIGHTS:

    * Adjusted first quarter 2010 diluted earnings per share (EPS) was $0.34, compared with Company-issued guidance of $0.27 - $0.32.
    * Reported first quarter 2010 diluted EPS was $0.27, compared with $0.25 in the first quarter of 2009.
    * Free cash flow, which the Company defines as net cash from operations less capital expenditures, equity investments and development advances, increased 7% to $166 million in the first quarter of 2010, compared with $155 million during the same period in 2009.
    * For the quarter, the Company repurchased approximately 757,000 shares of its common stock at an average price of $24.20. The repurchase program was reactivated on February 19, 2010.

    * As previously announced, the Company tripled its quarterly dividend, paying its first dividend at the $0.12 per share level on March 15, 2010. 

  • Social Technologies, Cost Efficient Planning Hot Topics at HSMAI's Affordable Meetings© Mid-America

    Social technologies and budget-friendly planning were among hot topics at the 10th annual Hospitality Sales & Marketing Association International’s (HSMAI) Affordable Meetings® Mid-America Exhibition and Conference at Chicago’s Navy Pier April 14-15, 2010.

  • Josh Schamberger-Iowa City/Coralville Area CVB-Named Person of the Decade

     Back in 2001, when Josh Schamberger first took over as president of the Iowa City/Coralville Area Convention and Visitors Bureau, the organization had a $330,000 budget for its efforts to attract people to the local area. Today, the bureau has an annual budget of $1.2 million — with more than half coming from hotel/motel taxes, more than a third coming from visitor guide and program revenue and more than a tenth coming from the dues of its 304 members. And with the growth of the bureau’s responsibilities, Schamberger himself has become a primary — sometimes even necessary — conduit for change and collaboration in the cultural, business, athletic and even literary sectors of the Iowa City/Coralville area.

  • Tasty Catering Takes Home Six 2010 NICE Awards (4/26/10)

     Tasty Catering,  2010 Achievement in Catering Excellence (ACE) award winner, is proud to announce it has won six 2010 NICE Awards (NACE ISES Chicago Excellence Awards).  This is the fifth consecutive year that Tasty Catering has been recognized by the Oscar's of the events planning industry. 

  • STR Reports US Performance for Week 17 April 2010

     In year-over-year measurements, the industry’s occupancy increased 5.5 percent to 60.4 percent. Average daily rate rose 1.4 percent to US$98.67. Revenue per available room for the week was up 7.0 percent to US$59.62.

  • Red Roof® Launches Free Wi-Fi Plus More....

     Available at its nearly 350 properties across the U.S. starting May 2010, guests can take advantage of free access to Wi-Fi, local and long distance calls within the continental U.S., and up to 10 fax pages sent within the continental U.S.

  • The 40-40-40 Club

     Forty years ago, on April 22, 1970, the United States first celebrated Earth Day. While seeds of environmental awareness had been growing, this event for the first time brought together groups that had been fighting against deforestation, oil spills, polluting factories, toxic dumps, pesticides, and the extinction of wildlife; speaking in one voice to raise awareness of the importance of protecting our precious planet.

  • Increase in Major Hotel Sales Expected in 2010

     There have only been a handful of large hotel transactions so far in 2010, but that list is expected to grow throughout the rest of the year.

    There were 14 hotel sales of at least US$10 million in the United States during the first quarter, according to an analysis released by CB Richard Ellis. The total number of rooms sold in the transactions was 5,029. The average estimated sales price of the deals was US$50.7 million with an average price per room of US$171,744.

  • It Takes Attitude For Hotels To Recover From The Recession.(04/16/10)

    For many hotels, their recession has been over for quite some time now, these hoteliers realized that recovery from a bad economy is a matter of attitude, more than reality, and that it takes pro-activity to succeed in a bad economy. 

  • America's Back! Let's Just Hope Newsweek Doesn't Jinx the Recovery (04//15/10)

    Daniel Gross says the economy is making a strong comeback, defying the odds and surprising the naysayers. "The turnaround we've had since [Lehman Brothers' bankruptcy], while not completely satisfying, has been pretty remarkable," he tells Henry Blodget in the accompanying clip.

  • Making the Business of Business Travel More Profitable (4/14/10)

    Did you know that…Business travel in the U.S. is responsible for $246 billion in spending and 2.3 million American jobs.

    For every dollar invested in business travel, businesses experience an average $12.50 in increased revenue and $3.80 in new profits.

    The average U.S. business would forfeit 17 percent of its profits in the first year of eliminating business travel. It would take over three years for profits to recover.

    A 10 percent increase in business travel spending would increase multi-factor productivity, leading to a U.S. GDP increase between 1.5 percent and 2.8 percent.

  • Hilton Worldwide and IBM Announce Global Technology Infrastructure and Solutions Agreement (04/13/2010)

    Hilton Worldwide and IBM (NYSE:IBM) today announced a global collaboration agreement to enhance the hospitality company’s technology infrastructure and to facilitate the development and delivery of next-generation technology solutions. 

  • It Takes Attitude, More Than An Economic Turnaround, For Hotels To Recover From The Recession (04/13/2010)

    For many hotels, their recession has been over for quite some time now. These hoteliers realized that recovery from a bad economy is a matter of attitude, more than reality, and that it takes pro-activity to succeed in a bad economy. Determination, strong marketing, and hard work pulled these hotels back into the black, while other hoteliers are still waiting for something magical to happen with the economy. 

  • Choice Hotels President & CEO Stephen P. Joyce Named National Chairman of U.S. Travel Association (04/12/2010)

    Stephen P. Joyce, President and Chief Executive Officer of Choice Hotels International, Inc. (NYSE: CHH) has been named National Chairman of the U.S. Travel Association, the 1,500-member national organization representing every segment of the travel community. 

  • Wyndham Worldwide Receives Silver LEED Certification From U.S. Green Building Council (04/12/10)

    Wyndham Worldwide (NYSE:WYN), one of the world's largest hospitality companies, received Leadership in Energy and Environmental Design (LEED) Silver certification from the U.S. Green Building Council (USGBC) today during a celebration event at their Parsippany global headquarters.

  • Stronger US Hotel Industry Forecast for 2010, 2011 (04/09/10)

     STR predicts 2010 occupancy to increase 1.9 percent to 55.8 percent, average daily rate to decrease 2.3 percent to US$95.45, and revenue per available room to end the year virtually flat with a 0.5-percent decrease to US$53.22. Supply in 2010 is projected to grow 2.2 percent and demand is expected to rise 4.1 percent.

  • La Hood: “We’re gonna hold the airline’s feet to the fire on thisâ€

     Spirit Airlines announced earlier this week that it would start charging passengers for carry-on bags this summer. It has also lowered some fares to one cent. I think it’s possible customers will think they’re booking a penny fare, only to discover that everything else is extra after they’ve made a purchase decision. Do you think that’s the way they ought to be doing it?

  • Planners Under Increased Pressure to Show ROI for Meetings (04/07/10)

    Nearly half (49 percent) of the meeting planners attending the 10th Annual Hospitality Sales & Marketing Association International’s (HSMAI) Affordable Meetings® Mid-America Conference & Exposition at Chicago's Navy Pier, April 14-15, 2010, stated that they feel increased pressure to show metrics/statistics that attest to the success of events. Industry professionals are paying more attention to ROI and outcome measurement, especially now that budgets are tighter and meetings are coming under continued scrutiny. 

  • What Social Media Will Look Like in 2012 (04/07/10)

     11 Predictions That Will Affect Marketers and the Way They Do Business

    It's easy to get caught up in today's trends or even focus on the next six months. Some of 2009's biggest trends included an increased emphasis on real-time search and information distribution, while distribution of marketing content in widgets and other pieces of portable content that worked across devices and social spaces also saw its stake rise. Plus, there were great improvements in social-media monitoring and analytics. And most notably, marketers finally acknowledged that social media was more than just a fad, with almost complete adoption by all major marketers.

  • Hyatt Pilots Grab-And-Go Dining Option

     The Grand Hyatt New York today opened a grab-and-go-style dining option that Hyatt Hotels Corp. is considering expanding across some of its other urban properties.

    The restaurant, Market, is a 24-hour food and beverage shop in the hotel's lobby, selling hot meals, sandwiches, beer and wine, similar to such gourmet food markets as Dean & DeLuca. Hyatt designed the restaurant to supplement its room service offerings, though it will continue to offer traditional room service. Items are packaged in bags and to-go boxes, and guests can charge the food directly to their room.

  • Marriott chairman: Hospitality industry's recovery will be slower than in '80s(4/5/10)

     J.W. Marriott Jr. turned 78 last week, and he's still a road warrior.

    The hands-on, blog-writing chairman and CEO of Marriott InternationalInc. was in Texas surveying the JW Marriott San Antonio Hill Country Resort & Spa, a hacienda-like 1,002-room resort amid rolling hills and towering trees – and the brand's largest hotel to date.

  • Starwood opens 1,000th hotel (04/02/10)

     Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT) announced today that the company has reached an important milestone in its history, opening its 1000th hotel and resort.  Starwood’s 1000th hotel, which debuts today, is the Sheraton Qiandao Lake Resort located on the shores of China’s famed Qiandao Lake, also, aptly known as the Lake of Thousand Islands.

  • STR: US results for week ending 27 March (04/02/10)

     The U.S. hotel industry reported mixed results in the three key performance measurements during the week of 21-27 March 2010, according to data from STR.

    In year-over-year measurements, the industry's occupancy ended the week with a 5.9-percent increase to 59.9 percent. Average daily rate dropped 1.6 percent to finish the week at US$98.29. Revenue per available room for the week was up 4.2 percent to US$58.89.

  • Currency, tax issues can weigh on FF&E process (03/31/10)

    One of the most discussed areas of any international project is currency and how to deal with the multitude of complexities relating to budgeting, paying and accounting for supplier invoices, customs, duties and sales tax. Additionally, one cannot listen to any financial news report without an in-depth discussion on the direction of the major currencies of the world. From your own perspective, how will these fluctuations affect your project during the next 12 months to 18 months? Looking back over the past 18 months the dollar/pound exchange rate has been as high as US$2.07 to £1 and as low as US$1.42, so how do you account for these movements while reporting accurately to the owner and project team? Now multiply the issue by taking into account each of the other currencies involved.

  • STR: US results for week ending 20 March (03/31/10)

    The U.S. hotel industry reported mixed results in the three key performance measurements during the week of 14-20 March 2010, according to data from STR.

  • HIL Regains Lost Ground

     The U.S. Hotel Industry Leading Indicator, or HIL, went up 0.6 percent in February, gaining ground after last month’s 0.1-percent decline, according to economic research firm e-forecasting.com in conjunction with STR.

  • JW Marriott Indianapolis Reaches Two Major Milestones

     The JW Marriott® Indianapolis - the largest JW Marriott in the world - has reached two major milestones. Bookings have surpassed 275,000 room nights, for a total of close to 400,000 room nights booked in the entire Marriott Place Indianapolis complex, and the glass facade of the building is now complete.

    The striking blue glass facade is comprised of 7,300 blue-colored glass panels, forming a curtain wall around the tower.  ASL Limited, located in Whitestown, Indiana, provided the panels.  Each is four feet by ten feet and weighs approximately 800 pounds.  If laid end-to-end, the glass panels that make up the facade of the new JW Marriott Indianapolis would stretch nearly 14 miles.

    "We are moving ahead on schedule with the construction of the JW Marriott Indianapolis, " said Cory Chambers, director and sales and marketing for Marriott Place Indianapolis.  "Not only did the first three hotels in the Marriott Place development open ahead of schedule, but we are on track to open the JW Marriott in February 2011."

  • 2010 Attendee Registration Now Open for National Education Conference and Trade Show

     SGMP members are now welcome to register as attendees for the 2010 National Education Conference and Trade Show, in Kansas City, Missouri at the Hyatt/Westin Crown Center from May 19-22, 2010. Take advantage of this unique opportunity to engage in education and networking with fellow SGMP members and government meeting leaders.

  • Madison Concourse Hotel and Governor’s Club hires Tracey Bockhop as Associations Sales Manager

     The Madison Concourse Hotel and Governor’s Club announces the recent addition of Tracey Bockhop, as Sales Manager. Tracey will be focusing on the association market; initiating and developing relationships with local, statewide, regional and national organizations.    Tracey brings six years of hospitality experience in the Madison market, most recently she worked at Madison Marriot West. She was named the 2008-2009 Rising Star by the Wisconsin chapter of Meeting Professionals International (MPI). She attended the University of Wisconsin Whitewater where she earned her bachelor’s degree in business management and minored in marketing.  

     “We’re excited to bring Tracey’s experience to our sales team ,” says Steve Zanoni, General Manager, “She is a great addition to the hotel.”

  • Health care: 6 steps hotels should take now

     Yes, health care reform is now the law of the land in the United States. Unless Republicans make good on their threat to derail it, the U.S. is no longer the sole industrialized nation without a universal health care system.

  • Hotel segments and the laws of economics

     With an opportunity to examine hundreds of hotel markets and thousands of competitive sets since joining STR Analytics, I have observed that, to its detriment, the hotel industry operates somewhat counter to other sectors of the economy.

  • STR Global: Americas Results for Feb 2010

    The Americas region recorded mixed results in the three key performance metrics when reported in U.S. dollars for February 2010, according to data compiled by STR and STR Global.

    In February 2010, the region’s occupancy ended the month virtually flat with a 0.8-percent increase to 53.4 percent, average daily rate fell 2.7 percent to US$99.81, and revenue per available room dropped 2.0 percent to US$53.35.

  • Global Spectrum Promotes Brad Schmittou to Director of Event Services at the Duke Energy Convention Center (03/23/10)

     Global Spectrum, facility management company at Cincinnati's Duke Energy Convention Center, has promoted Brad Schmittou to Director of Event Services at the 750,000 sq. ft. facility.  Kara Manis, former member of Xavier Musketeer Women's Golf team, returns to Cincinnati as Event Manager.

  • Destination Toledo Selects TIG Global as its Exclusive Travel Internet Marketing Partner

      TIG Global, subsidiary of MICROS Systems, Inc. and leading interactive marketing company for hospitality and travel, was recently selected as the Internet marketing provider for the Destination Toledo Convention and Visitors Bureau (Destination Toledo). TIG Global will provide Destination Toledo with search engine optimization services and a custom website design tailored to its distinct business initiatives.

  • STR Reports Canada Performance for Week Ending 6 March 2010 (03/19/10)

    In year-over-year measurements, the industry’s occupancy ended the week with a 4.6-percent increase to 57.7 percent. Average daily rate dropped 1.9 percent to finish the week at US$97.80. Revenue per available room for the week was up 2.6 percent to US$56.44.

  • Visit Milwaukee Names New President

     After a nationwide search, VISIT Milwaukee today named Paul Upchurch as its new president & CEO. The announcement was made by VISIT Milwaukee chairperson Lynda Kohler at this morning's board of directors meeting at the Milwaukee Hilton.

  • New U.S. Travel Association Council Promotes Meetings (03/18/10)

     The U.S. Travel Association, which aims to increase travel to and within the U.S., announced it is enhancing its advocacy activities on behalf of the meetings, incentives and trade shows industries through the creation of a new board member council. The goal will be to build a proactive research, communications, government relations and promotion agenda.

  • Print Magazine Advertising to Grow in 2010 Despite Popularity of Online

     Consumer and trade businesses this year are projected to spend approximately $119.6 billion on online and digital advertising strategies while shelling out $111.5 billion to print projects, research and advisory firm Outsell said Monday. Some good news for print: Ad spending on magazines is forecasted to be up 1.9 percent to $9.4 billion.

  • Strategic Travel Symposium: Sharp Economic Recovery Will Further Boost Travel, Predicts Economist (03/16/10)

     The U.S. economy has better than even odds of a swift recovery, which will lead to a slower but steady level of recovery for business travel, Economic Outlook Group chief global economist Bernard Baumohl said today at the opening session of the Business Travel News/National Business Travel Association Strategic Travel Symposium in New York.

  • Guest Satisfaction-February 2010 Chatter Guard Benchmark Report (03/15/10)

    As the last full winter month drew to a close, hotel guests were beginning to warm up in their reviews. In almost ! every area, there were major improvements in hospitality rankings, a welcome change over last months mixed signals. On a scale of 1-5, 5 being “fantastic” and 1 being “poor,” the average lodger reported a 7.54% rise in Resultant Quality Score (3.58 to 3.85), a 10.76% rise in Dining (3.44 to 3.81), a 2.54% improvement in Facilities ratings (3.94 to 4.04), and a 7.37% rise in Housekeeping (3.39 to 3.64). Room scores rose 5.97% (3.52 to 3.73), while Staff improved 8.38% (3.70 to 4.01). Next to Dining, the biggest overall improvement was in the area of Value, which increased from 4.36 to 4.82, an improvement of 10.55%. 

  • Fairmont Hotels & Resorts Dives Into Ocean Conservation (03/12/10)

     As part of the company's "green hotels" initiative, throughout April Fairmont Hotels & Resorts will raise awareness and funds to protect endangered fish. Chefs in Fairmont dining rooms will demonstrate how good the alternatives can be by highlighting their favorite sustainable seafood entrees. Dining room(i) guests will be invited to donate $1 (or local equivalent) to the National Geographic Society (NGS) in support of ocean conservation and the restoration of living marine resources.

  • STR Reports U.S. Hotel Pipeline for February 2010 (03/12/10)

     The total active U.S. hotel development pipeline includes 3,551 projects comprising 368,740 rooms, according to the February 2010 STR/TWR/Dodge Construction Pipeline Report released this week. This represents a 35.9-percent decrease in the number of rooms in the total active pipeline compared to February 2009. The total active pipeline data includes projects in the In Construction, Final Planning and Planning stages, but does not include projects in the Pre-Planning stage.

  • HRG CEO Sees Focus On Savings, Loosening Of Restrictions (03/11/10)

     After announcing last month that publicly traded travel management company HRG's revenues had declined 6 percent annually in the October-through-February period, CEO David Radcliffe spoke with travel management editor Seth Harris about spending behavior, contract negotiating activity and industry growth. 

  • Best Western Launches Online Booking Widget (3/11/10)

     The Best Western Hotel President Berlin is the first Web 2.0 hotel in its region to launch an online booking widget for desktops, Facebook and the Web. Powered by WorkLight, the widget allows customers to check rates, book rooms at a discount and receive notifications from the hotel about upcoming promotions.

  • STR Reports US Performance for Week Ending 27

     In year-over-year measurements, the industry’s occupancy ended the week with a 2.5-percent increase to 55.3 percent. Average daily rate dropped 4.7 percent to finish the week at US$96.06. Revenue per available room for the week fell 2.3 percent to finish at US$53.15.

  • THOUSANDS GATHER IN ANTICIPATION OF RIVER CITY CASINO OPENING

     Hours before the highly anticipated opening of River City Casino in south St. Louis County, Missouri, thousands of enthusiastic guests gathered to be the first to experience the new gaming and entertainment venue. When the doors opened to the public at 2 p.m., the crowds rushed in, quickly filling every seat in the 90,000 sq. ft. casino.  By the end of its first day of operation, the casino welcomed more than 20,000 guests. 

  • Carlson Turns to Tiering System for Radisson

     Carlson Hotels Worldwide executives this week unveiled their blueprint for the next five years, and it includes tiering the Radisson brand into two distinct products—Radisson Blu, which will fit into the upper-upscale segment, and Radisson Green, which will fit into the upscale segment.

  • President Obama Tells the World "Come to America" (03/05/10)

    The travel community celebrated a major victory today when President Obama signed into law the first-ever national travel promotion and communications program to attract more international travelers to the U.S. The historic moment, commemorated during a White House signing ceremony, is a major step in addressing America’s decline in attracting overseas visitors to the U.S. during the past decade.

  • Mystic Lake Nominated as Casino of the Year

    Mystic Lake Casino Hotel has been nominated for the 2009 Casino of the Year award by the Academy of Country Music.  The Midwest's largest casino was one of five in the US nominated for the award, which recognizes the major casino concert venues in the country music industry.  The winner will be announced off air at the 45th Academy of Country Music Awards, which will be broadcast live on April 18th from the MGM Grand Garden Arena in Las Vegas.  

  • Chicago Omni Gets Orion Guest Services Technology (03/03/10)

     Using the Omni Chicago Hotel's new Orion system, guests can now utilize a variety of services—from ordering fresh made soup and salad to valet and housekeeping requests—with just a few clicks. As the second stop for the luxury brand's continued rollout, the hotel has launched the service using their WiFi connection blending technology and service to create a way for guests to electronically communicate with the hotel.

  • Rapid City Tourism Industry Stays Strong (03/03/10)

     Year end statistics show that the tourism industry and the Rapid City Convention & Visitors Bureau (RCCVB) posted positive results across all key economic indicators.  The results place the city well ahead of the industry at the national and regional levels. 

  • La Quinta appears to be in good position

    La Quinta is aggressively looking outside the U.S. borders for the first time. Thirty-five of the 218 projects in the pipeline are outside of the U.S.—with the largest concentrations in Panama and Mexico, where La Quinta has established an office. Rajiv Trivedi, executive VP-franchise and chief development officer, said five to 10 properties will open outside of the U.S. in 2010.

  • STR Reports US Performance for Week Ending 20 Feb 2010

    The U.S. hotel industry reported mixed results in the three key measurements during the week of 14-20 February 2010, according to data from STR.
     

  • Senate Passes Bipartisan Travel Promotion Act, Sends Bill to President for Signature

    Landmark legislation that establishes a multi-million dollar, public-private partnership to promote the United States as a premier travel destination and better explain travel security policies to foreign travelers gained final passage by a strong bipartisan vote of 78 to 18 in the Senate today. According to independent analysis by Oxford Economics, the program could attract 1.6 million additional visitors from other countries and create more than $4 billion in consumer spending annually. The legislation, which passed the House in November, is expected to be signed into law by President Obama in the coming days. 

  • St Louis to Host First United Nations Players

    The soccer world will converge for a good cause in St. Louis this summer when “The Rest of the World” challenges South America in the first United Nations Players for Peace Goodwill Game held in the United States.

  • Benchmark Hospitality International Names John Davies Vice President Marketing (02/24/10)

    Benchmark Hospitality International has appointed John Davies vice president marketing for the leading, privately-held hospitality management company.  Greg Champion, chief operating officer, made the announcement. 

  • IML Launches the Next Generation of Interactive Event Technology

     IML, the global leader in interactive event technology, today launches a new audience participation device, the IML Connector. With a variety of features not seen in this marketplace before, the device’s capabilities go beyond voting to provide a totally new level of interactive engagement for attendees at events of all types.

  • The Kansas City Star, Mo., Kevin Collison column: High hopes for a convention hotel (02/24/10)

    The idea of building a convention hotel by the performing arts center has been fleshed by a Westwood architectural firm wanting to "add to the conversation."The concept by PGAV Architects has several variations, but all focus on the so-called Hereford site at 16th and Wyandotte streets across from the Kauffman Center for the Performing Arts and the new Bartle Hall ballroom.The firm has designed high-rise hotels around the country -- including the Marriott at 4445 Main St. -- and got a hearing recently from the city hotel task force subcommittee charged with reviewing sites for a potential 1,000-room hotel. 

  • Lock in your 2011 Meeting Room w/2010 Rates!
  • A recovery with legs, demonstrated with data and attitude (02/19/10)

     Whether you’re downright pessimistic, hedging your bets or completely optimistic, most hoteliers and others involved in hospitality are fully invested in the idea that 2010 will be “better.” This hopefulness is so pervasive it virtually hangs in the air and emanates from nearly every industry, household and corner of our economy.

  • Hotel Industry Leading Indicator Growth Stagnant (02/18/10)

    Economic research firm e-forecasting.com in conjunction with Smith Travel Research announced HIP declined in January after improving 2.8 percent in December. HIP, the Hotel Industry's Pulse index, is a composite indicator that gauges business activity in the U.S. hotel industry in real-time, similar to a GDP measure. The latest monthly change brought the index to a reading of 82.4. The index is set to equal 100 in 2000. 

  • 5 ways Airlines and Hotels can Drive Revenue with Social Media

     Social media is no longer the “new” thing, especially for airlines. JetBlue has over one an a half million followers on Twitter. Lufthansa allows passengers to update their Twitter or Facebook status about where they are in the sky. AirAsia drives buzz about its new destinations through custom micro-sites. However, most airlines (and airports and hotels) are still struggling to earn direct revenue from their social media efforts.

  • Hotel Workers Honored(02/17/100

    Sara Lynn Warren is the fourth-quarter recipient of the Outstanding Performance Award from ETC Enterprises Inc., a management company that manages hotels.

    Warren is a guest service representative at the Quality Inn, St. Cloud. She has been employed with Quality Inn for three years, and this is her second time receiving the award.

  • HSMAI Announces Day-long Meeting Planners’ “Boot Camp†(02/15/10)

     Acknowledged for its high quality educational programs, the Hospitality Sales & Marketing Association International’s (HSMAI) Affordable Meetings® will host a “Meeting Planning Boot Camp” on Tuesday, April 13 in Navy Pier, Chicago, Ill., prior to HSMAI’s Affordable Meetings Mid-America exhibition and conference, April 14-15.

  • Have you been to the Janesville Mile?

     Chances are you have but did not notice. In any case – welcome! The Janesville Mile starts with Rotary Botanical Gardens, goes on to Lions Beach, the Ice Arena, the Janesville Performing Arts Center, the Hedberg Library and then reaches the downtown with the Janesville Armory, Speakeasy, Metropolitan and other great food and retail establishments.

  • Traveler Confidence Report Shows Significant Increase in Intent to Travel in 2010 (02/10/10)

     The Traveler Confidence Report gauges travelers' plans and attitudes now as compared to six months prior and one year prior. The following findings are based on the intentions of more than 2,000 North Americans surveyed by Travelocity.

  • Difficult Year for the Tourism, Hospitality and Leisure Sector, but Reason for Optimism in 2010 (02/10/10)

    The U.S. hotel industry welcomed the dawn of 2010. Performance measures in the first half of 2009 were particularly troublesome for many companies, and only in the closing months of the year were there glimmers of hope. By December 2009, a number of major markets started to experience increases in occupancy and revenue per available room (revPAR), following what in some cases has been multi-year, record-breaking declines. In particular, steep price discounting appeared to be a less important strategy in filling rooms. As noted in this report, domestic tourism activity is starting to revive for a few select markets, declines in international travel are lessening and business travel remains mostly stagnant.

  • STR Reports US performance for week ending 30 January 2010

    The U.S. hotel industry reported mixed results in the three key measurements during the week of 24-30 January 2010, according to data from STR. 

  • EcoRooms & EcoSuites Certified (02/09/10)

     Embassy Suites Jackson-North/Ridgeland in Ridgeland, Miss., and the Hampton Inn & Suites Chicago Southland-Matteson in Matteson, Ill., are the first two hotels certified

  • TOURISM PROFESSIONALS FROM ACROSS STATE HOST CAPITOL DAYS FOR TOURISM IN JEFFERSON CITY (02/08/10)

    On March 3-4, 2010, many of MIssouri's tourism professionals will travel to Jefferson City to interact with the state legislature.  Capitol Days for Tourism, sponsored by the Missouri Travel Council, is an annual event that offers the tourism industry a change to emphasize the importance of tourism to Missouri's economy.

  • Destination Management Annual Conference

    Driving Forward The Value of DMCs

  • NBTA Pleased Obama's Budget Addresses Issues Critical to Corporate Travel (02/08/10)

     The National Business Travel Association (NBTA) applauded the Administration for addressing issues vital to the corporate travel industry in its FY 2011 budget proposal. The requested budget addresses several priorities of critical importance to NBTA, including enhanced aviation security and funding for the Next Generation Air Transportation System (NextGen).

  • U.S. Travel Assn. delivers job creation proposals to Congress

    The U.S. Travel Association sent a letter late last week to Senate leaders with proposals to help put people back to work as part of its continued push to use travel as a vehicle to create jobs and stimulate the economy. The recommendations include travel-related tax deductions, hiring of additional consular officers and creating a promotion program aimed at attracting more international travelers.

  • ACOM Annual Conference Helps Attendees Overcome Recession Blues (02/04/10)

     The Association for Convention Operations Management (ACOM), an organization dedicated to advancing the practice of convention services management in the meetings industry, held its 22nd Annual Conference January 8-10, 2010 at the Westin City Center in Dallas, Texas. Marilyn Healey, CMP, Convention Services Manager at the Hyatt Regency Long Beach, was announced as ACOM’s 2010 President at the Conference.

  • New Meetings Industry Emerges After a Boom and Bust (02/04/10)

     BACK in the boom years, I used to attend many of the major travel industry trade shows, which were always held in places with monstrous convention centers like Las Vegas, New Orleans and Orlando, Fla.

  • Carlson Readies For Billion-Dollar Radisson Remake(02/03/10)
  • Obama's Las Vegas Remark Inflames Industry (02/03/10)

     It was only a five-second soundbyte, meant for Wall Street fat cats asking for government bailouts.

  • U.S. hotel performance for the week ending 23 January 2010(02/02/10)

     In year-over-year measurements, the industry's occupancy ended the week virtually flat with an 0.9-percent decrease to 46.8 percent. Average daily rate dropped 9.4 percent to finish the week at US$93.87. Revenue per available room for the week fell 10.3 percent to finish at US$43.89.

  • Managing Hotel Revenue and Everything That Drives It - Five Considerations Worth Repeating (02/02/10)

    I wish hoteliers would stop thinking that lowering your rates will sell more rooms and increase room revenue. That tactic may sell a few more rooms, but it rarely sells enough rooms to offset lowered rates. It's simple economics; simply selling more rooms increases expenses, while even slightly higher or flat rates increase profit. As occupancy demand increases, ADR should increase as well.

  • Midwest Meetings Tree Campaign! We want to make it easy for you to be green!

     

     

    We want to make it easy for you to be green.  All you have to do is tell one of our advertisers that you saw their ad in Midwest Meetings® magazine and we will plant a tree.  

    1.  An advertiser must confirm you saw their ad in Midwest Meetings®.

    2.  One tree per meeting planner* per issue - tell your friends!

    3.  Trees will be planted personally by Midwest Meetings® staff.

    *Some restrictions apply, only qualified meeting planners may participate

     

     

     

  • Travel Leaders Unveil Top Business Travel Trends for 2010 (02/01/10)

    Travel Leaders unveiled the top business travel trends for 2010 based on findings from their annual Travel Trends Survey. The survey shows 67 percent of Travel Leaders’ business-focused travel agents are forecasting that business travel for 2010 will match or exceed their total bookings for last year.

  • United States 2010 Construction Pipeline Outlook (01/27/10)

     In its revised forecast for 2010, Lodging Econometrics predicts that just 717 hotels, representing 82,620 rooms, will open in 2010. This is a 56% drop from 2009, when 1,301 hotels with 146,929 rooms opened. New Openings peaked for the cycle in 2008 at 1,345 hotels/154,667 rooms.

  • DLA Piper 2010 Hospitality Outlook Survey (01/27/10)

     Faced with a marketplace still struggling to regain its footing, the majority of hospitality executives remain bearish, but bullish sentiment has begun to gain momentum.
    According to the DLA Piper 2010 Hospitality Outlook Survey, asset values are expected to stabilize during the next 12 months and the majority of respondents expect the US hospitality industry to rebound in 2011.
    This growing sense of cautious optimism has been spurred by hospitality executives’ strong sense of confidence that current market conditions continue to create “good” buying opportunities, which will be led by investment activity from private equity and foreign investors. Looking abroad, the majority of respondents identified Brazil and China as the most attractive foreign markets for US investors.
    Notably, one in four respondents reports having a loan that will mature in the next year, but only a small fraction of these respondents think their loan will move into foreclosure.

  • 25 Most Influential Executives of 2009 (01/26/10)

     Business Travel News editors again proudly recognize the 25 business and government executives whose decisions held the greatest sway over the business travel industry in the previous year.  Editors vetted nominations that were submitted by industry professionals, including members of the BTN editorial board and staff.  

  • Great Wolf Lodge® is proud to be the first – and only – hotel chain to have all U.S. properties Green Sealâ„¢ certified(01/26/10)

     Great Wolf Lodge® is proud to be the first – and only – hotel chain to have all U.S. properties Green Seal™ certified. This means that each resort had to undergo extensive audits of operations and processes covering nearly every aspect of our business, including our hotel operations as well as our conference and meeting spaces.

  • Hotel leaders project slow path to recovery

    Group business was the driver of the horrendous year that the hotel industry experienced in 2009, and leaders on a general-session panel at the Americas Lodging Investment Summit don’t see any hope of a recovery until that same business returns.

  • Lodging Econometrics: New hotel construction down in 2010 (01/25/10)

     In their revised forecast for 2010, Lodging Econometrics predicts that just 717 hotels, representing 82,620 rooms, will open in 2010.  This is a 56% drop from 2009, when 1,301 hotels with 146,929 rooms opened. The new openings peak for the cycle was 1,345 hotels/154,667 rooms recorded in 2008.

  • Forecasters: Only way to go is up in 2010 (01/25/10)

    With 2009 squarely behind us and talk of “less worse” economic indicators, will the hotel industry soon see a recovery?

    This question is top of mind with the big three forecasting firms—PKF Hospitality Research, PricewaterhouseCoopers and Smith Travel Research—that are preparing their answers for the Americas Lodging Investment Summit that begins today.

  • US Travel Association Issues Statement on TSA Leadership Position (01/22/10)

      Following the withdrawal of Erroll Southers from consideration to lead the Transportation Security Administration, Roger Dow, president and chief executive officer of the U.S. Travel Association, issued the following statement:
    "Further delay is unacceptable. We are deeply disappointed that it took eight months to have a nominee and four more months for him to be considered at a time America's transportation system is obviously under threat.

  • US Travel Association Issues Statement on TSA Leadership Position (01/22/10)

      Following the withdrawal of Erroll Southers from consideration to lead the Transportation Security Administration, Roger Dow, president and chief executive officer of the U.S. Travel Association, issued the following statement:
    "Further delay is unacceptable. We are deeply disappointed that it took eight months to have a nominee and four more months for him to be considered at a time America's transportation system is obviously under threat.

  • STR reports US performance for week ending 16 January 2010 (01/22/10)

     The U.S. hotel industry reported decreases in all three key measurements during the week of 10-16 January 2010, according to data from STR.

    In year-over-year measurements, the industry’s occupancy ended the week virtually flat with a 0.8-percent decrease to 47.8 percent. Average daily rate dropped 7.4 percent to finish the week at US$94.78. RevPAR for the week fell 8.2 percent to finish at US$45.33.

  • UNWTO 2010 forecast indicates bottoming out (01/22/10)

    Global tourism is set to rebound this year by between 3 and 4 percent as the world economic downturn’s effects on the travel industry appear to have bottomed out, the United Nations World Tourism Organization announced. 

  • Accor North America Lists Motel 6, Studio 6 Openings for 2009 (01/22/10)

    Accor North America, one of the nation’s largest owner/operators of economy lodging, announces the opening of 70 Motel 6 and Studio 6 locations in 2009.  The latest openings include 63 Motel 6 locations and seven Studio 6 properties, with a room count of 5,109. In line with Accor’s plans to aggressively grow the number of properties for its economy brands, the following locations are now open: 

  • Best Western Introduces IPhone App, Chain's First in Series of Mobile Applications (01/21/10)

     Best Western International has announced its debut in mobile offerings with the unveiling of its free iPhone application, titled 'Best Western to Go.

  • AmericInn Sets New Leadership Team(01/20/10)

    AmericInn is poised for growth in 2010, as the company welcomes another key addition to its leadership team. Ron Burgett, with more than 20 years in hotel real estate and management, is joining AmericInn parent company Northcott Hospitality as executive vice president of development. His charge: lead AmericInn’s aggressive expansion beyond its Midwest.

  • Accor Releases 2009 Earnings, Hotels Revenue Down 10.1 Percent (01/20/10)

     In a business environment still severely hit by recession Accor reports:Prepaid Services revenue was up 1.4% for the year, in line with the objective set last August, but was down 3.8% in the final quarter.

  • Hitwise Monthly Report - Travel (01/19/10)

     Based on US Internet Usage for the Month of December, 2009.

  • STR Reports U.S. Performance for Week Ending 9 January 2010 (01/19/10)

     The U.S. hotel industry reported decreases in all three key measurements during the week of 3-9 January 2010, according to data from STR.

  • Proposed 220-mph high speed rail to cut the Chicago-St. Louis trip to less than two hours (01/15/10)

     Proposed 220-mph high speed rail to cut the Chicago-St. Louis trip to less than two hours would also provide a major boost to the economy and efforts to reduce harmful emissions, according to a study released today by the Midwest High Speed Rail Association (MHSRA). 

  • Hotel Industry Pulse growth rate improves in December(01/14/10)

    Economic research firm e-forecasting.com in conjunction with STR announced that the Hotel Industry’s Pulse index gained ground in December. After edging down 0.3 percent in November, HIP increased 1.7 percent in December. HIP is a composite indicator that gauges business activity in the U.S. hotel industry in real-time, similar to a GDP measure for the industry. The latest monthly change brought the index to a reading of 82.5. The index is set to equal 100 in 2000.

  • STR reports U.S. hotel pipeline for December 2009 (01/14/10)

    The total active U.S. hotel development pipeline includes 3,829 projects comprising 401,090 rooms, according to the December 2009 STR/TWR/Dodge Construction Pipeline Report released this week.

  • Graves 601 Hotel in Minneapolis Joins Wyndham Hotels and Resorts (01/13/2010)

    Wyndham Hotels and Resorts and Graves Hospitality Corporation today announced that the 255-room, 21-story Graves 601 Hotel, a luxury, AAA Four Diamond hotel in the heart of Minneapolis, has joined the exclusive Wyndham Grand Collection of hotels.

  • Hotel Industry Pulse growth rate improves in December (01/13/2010)

    DURHAM, New Hampshire and NASHVILLE, Tennessee—Economic research firm e-forecasting.com in conjunction with STR announced that the Hotel Industry’s Pulse index gained ground in December. After edging down 0.3 percent in November, HIP increased 1.7 percent in December. HIP is a composite indicator that gauges business activity in the U.S. hotel industry in real-time, similar to a GDP measure for the industry. The latest monthly change brought the index to a reading of 82.5. The index is set to equal 100 in 2000. 

  • 2010 PCMA Convention Center Auction to Feature Chicago and McCormick Place

     The Chicago Convention and Tourism Bureau (CCTB) sponsored this morning's General Session at the Professional Convention Management Association's (PCMA) 2010 Annual Meeting and announced an exciting opportunity for meeting professionals. The CCTB and the Metropolitan Pier and Exposition Authority (MPEA), owner and operator of McCormick Place, have partnered with PCMA for the 2010 PCMA Convention Center Auction; marking the third time a convention center has auctioned its meeting space to benefit PCMA.

  • LaQuinta Inns & Suites Ends 2009 With Strong Growth (01/12/10)

    Brand Adds 81 New Hotels in 23 States, Executes Contracts Internationally and in the U.S. and Reports Significant Year over Year Guest Satisfaction Increases. 

  • Texas Roadhouse CEO Honored with PCMA Chairman's Award (01/11/10)

     In recognition of his encouraging voice during a difficult time for the meetings industry, the Professional Convention Management Association (PCMA) selected G.J. Hart, Texas Roadhouse Director, President and CEO, to receive the prestigious 2009 PCMA Chairman’s Award.  Hart was honored in person during today’s General Session at the 2010 PCMA Annual Meeting in Dallas.

  • North Dakota Not All About Oil and Wheat (01/11/10)

     For those who thought North Dakota was all about oil and wheat, the Commerce Department ranks tourism as the No. 2 industry in the state.

  • 5 questions every revenue manager should be asking(01/08/10)

     While presenting at the Hospitality Leadership Forum in early November, Mark Lomanno, president of research firm Smith Travel Research, made a statement ominous enough to send chills up the spines of revenue managers everywhere.

  • STR: US hotel weekly results end year on positive note(01/08/10)

    The U.S. hotel industry reported increases in occupancy and revenue per available room in year-over-year measurements for the week ending 2 January 2010, according to data from Smith Travel Research. This is the first week in which two of the three key performance metrics were positive since the week ending 20 December 2008. 

  • U.S. hotel performance for the week ending 2 January 2010l(01/08/10)

     The U.S. hotel industry reported increases in occupancy and revenue per available room during the week 27 December 2009-2 January 2010, according to data from STR. This is the first week in which two of the three key performance metrics were positive since the week ending 20 December 2008.

  • The Kohler Company Owns Host Hotels at Two Major Golf Events in 2010 (01/07/10)

    Even with its vast resources, its experience at running major golf events and its renowned hospitality division, the Kohler Co. faces a daunting challenge this year. 

  • Stillwater Offers Banquet Options for Meetings and Social Events (01/06/10)

    Stillwater is the ideal location for corporate functions, board meetings, retreats or social celebrations such as weddings or reunions.  Its location on the St. Croix River, just a half an hour from the Twin Cities of St. Paul and MInneapolis, provides many unique outdoor options as well as banquet facilities with stunning views of the river and historic downtown Stillwater.

  • STR reports US performance for week ending 26 December 2009(01/07/10)

     The U.S. hotel industry posted declines in all three key performance measurements during November, according to data from STR.

  • Cornell Study Finds that Guests Want to Know Hotels' Rate Rules (01/06/10)

    Hotel revenue management techniques cause hotels to adjust their rates in response to demand and occupancy patterns. But if guests don't know what those rate-changing rules are, they tend to think of them as being unfair. A new Center for Hospitality Research (CHR) study found that hotel guests are more likely to think a rate setting practice is fair when they know how the rules work. 

  • U.S. Travel Association Statement on New Security Measures for International Travelers (1/5/10)

    Roger Dow, president and CEO of the U.S. Travel Association, issued the following statement on the Obama Administration's announcement of significant new air security measures for international travelers to the United States:

  • Wild Rock Golf Club at the Wilderness Hotel and Golf Resort (01/04/10)

    The call of the wild begins at the first tee of this rugged, raucous ride by Michael Hurdzan and Dana Fry, who created our top new public course of 2006 at nearby Erin Hills. 

  • Ask an Expert: Top 10 Trends in Small Business for 2010 (01/04/10)

     As has become a tradition now, this is the time of year when I offer my annual look at the top 10 trends in small business. While not a prediction column, there is by necessity a tad of prediction in it, since trends, by their very nature, are gathering forces.

  • Countdown to 2010: Our hotel New Year's resolutions (12/31/2009)

     As the seconds tick down to 2010, I've been thinking about how I can maximize my hotel experience more in the coming year. I plan to be on the road quite a bit, and so I've decided to tailor my resolutions to fit my new lifestyle. In addition to banning all minibar usage (step away from the 2 a.m. Pringles!), I would like to be more strategic about racking up my loyalty points.

  • STR reports US performance for week ending 26 December 2009 (12/31/2009)

     HENDERSONVILLE, Tennessee—The U.S. hotel industry posted declines in all three key performance measurements during the week 20-26 December 2009, according to data from STR.

  • Priceline.com Releases Its Annual List of Top New Year's Party Spots (12/30/2009)

    NORWALK, Conn., Dec 28, 2009 /PRNewswire-FirstCall via COMTEX/ -- Priceline.com (Nasdaq: PCLN) today released its 6th annual list of top 50 destinations for ringing in the New Year. For the 5th year in a row, Las Vegas is the #1 destination for New Year's revelers.

  • CAN WE AFFORD NOT TO INVEST IN BUSINESS TRAVEL? (12/30/2009)

    Businesses and politicians across America are questioning business travel, asking whether it is a necessary expense. From a business perspective, travel is increasingly perceived as a cost to be contained and controlled during a time of economic distress. Businesses are focusing on travel as an expense rather than an investment, and are quick to restrict or eliminate business travel.

     

  • New U.S. Travel Website Improves User Experience (12/29/2009)

    Our new website provides a greatly improved platform to better communicate with members, industry watchers and other users of USTravel.org. Its presence rounds out the U.S. Travel brand created when the Travel Industry Association and the Travel Business Roundtable joined forces at the start of 2009.

  • Indicators and Forecasts for Travel Professionals (12/29/2009)

     Americans traveling within the U.S. on leisure or business trips are crucial to our national, state, and local economies.  Americans travel for a variety of reasons and vary widely in demographic characteristics and travel behavior. Understanding your target audience is a key to successful marketing and capturing your share of the domestic travel market.  

  • 20 Secrets of Top-Converting Websites and How they can Boost Your Hotel Bookings - Re-cap of Bryan Eisenberg's presentation at SES Chicago (12/28/2009)

     If the average conversion rate for a website is around 3 percent, why do some websites achieve a 10 percent conversion rate? What do they do that the others don't? This is the question that Bryan Eisenberg set out to answer in his presentation '20 Secrets of Top-Converting Websites' at the SES Chicago conference this December.

  • NBTA Congratulates U.S. Transportation Department for Strengthening Airline Passenger Rights (12/28/2009)

     The National Business Travel Association (NBTA) – the voice of the business travel industry – today applauded the U.S. Department of Transportation (DOT) for issuing a new rule that establishes a three-hour time limit after which U.S. airlines are required to permit passengers to deplane delayed domestic flights. The new rule also requires carriers to provide food and potable drinking water within two hours of a tarmac delay.

  • New U.S. Travel Website Improves User Experience (12/24/09)

     Our new website provides a greatly improved platform to better communicate with members, industry watchers and other users of USTravel.org. Its presence rounds out the U.S. Travel brand created when the Travel Industry Association and the Travel Business Roundtable joined forces at the start of 2009.

  • Hotels Deck the Halls During Christmas Time(12/24/09)

     When it comes to Christmas, Walt Disney World in Orlando is the complete opposite of Scrooge. Its Decorations Staff numbers 20 full-time “cast members” who work year-round to scatter 1,200 trees and drape 5.2 miles of garland with 130 truckloads of decorations

  • STR reports US performance for November 2009 (12/23/2009)

     HENDERSONVILLE, Tennessee—The U.S. hotel industry posted declines in all three key performance measurements during November, according to data from STR.

  • Hotel Industry Leading Indicator shows promise (12/23/2009)

     DURHAM, New Hampshire—Economic research firm e-forecasting.com in conjunction with Smith Travel Research announced their U.S. Hotel Industry Leading indicator—HIL—went up in November, the eighth consecutive month of increase for the indicator. HIL went up 1.4 percent in November after increasing 0.6 percent in October.

  • Guest Satisfaction - November 2009 Chatter Guard Benchmark Report Is Released(12/22/2009)

     Lodging Interactive, a leading interactive marketing agency servicing the hospitality industry and the publisher of the free Chatter Guard Monthly Benchmark Monitor Report has released its October 2009 report.

  • Hotel Demand Segmentation 101: Identifying Demand Segments (12/21/2009)

     From economy to luxury hotels, existing and proposed, knowing the sources, habits, and prevalence of future patrons is crucial to success.

  • TripAdvisor Travellers Reveal 2010 Trends (12/21/2009)

     TripAdvisor today announced the results of its annual travel trends survey of more than 700 Britons, revealing that travellers are unable to predict the final cost of their flight, with nearly one-third paying unexpected additional costs at check-in.

  • Travel Promotion Act Pushed Aside Amid Healthcare Debate (12/17/09)

    U.S. Travel Association CEO Roger Dow said he was hopeful that the Travel Promotion Act would become law in this calendar year, but whether that happens depends on how long the Senate keeps its single-minded focus on healthcare. 

  • AAA Projects Year-End Holidays Will See a 3.8 Percent Increase In Travelers (12/17/09)

     AAA is projecting 87.7 million Americans will be traveling 50 miles or more away from home during the year-end holidays. This is a 3.8 percent increase from the 84.5 million Americans who traveled during the same Christmas/New Year period one year ago, and is the largest projected increase for any major holiday this year.

  • Who is the Voice of Social Media in Your Hotel? (12/16/09)

     When asked about social media strategy, I often hear hotel executives say they are 'carefully monitoring' or 'moving at a measured pace'. 'Our strategy is pretty much to listen and monitor,' said another one.

  • AH&LA Plans an Array of Events for 2010 (12/16/09)

    The American Hotel & Lodging Association (AH&LA) is hosting a variety of industry events in 2010, ranging from fundraisers, industry trade shows, and annual meetings of the industry's top executives.

  • Meeting Planners Use TripAdvisor to Check-out Hotels, too(12/15/09)

     It seems that the age-old practice of creating familiarization trips, to check-out hotels and facilities, is another victim of the economy. This economy has caused many planners to research travel information via the Web to help ease their shrinking travel budgets. Apparently meeting planners rely on guest comments, too.

  • U.S. Travel Industry Expects Only a Modest Recovery in 2010 (12/15/09)

     For the travel industry, 2009 is a year best forgotten, or as the chairman of Southwest Airlines, Gary C. Kelly, put it in a message to customers, it was 'an annus horribilis.'

  • TeleAdapt Unleashes More Power to Hotels

     New Universal Mobile Device Charging Station is Compatible With More Than 2,000 Devices, a Convenient Amenity for Guests That Forget Their Charging Cables

  • Getting Control of Online Travel Reviews (12/11/09)

     A recent Nielsen study found that 81% of online shoppers read product or retailer reviews by other customers when shopping, and that 71% agreed that consumer reviews make them more comfortable that they're buying the right product.

  • STR reports US performance for week ending 5 December, 2009

     In year-over-year measurements, the industry's occupancy fell 4.9 percent to end the week at 47.6 percent. Average daily rate dropped 7.3 percent to finish the week at US$96.25. Revenue per available room for the week decreased 11.9 percent to finish at US$45.86.

  • Don’t do these 5 things during the downturn (12/9/09)

    During this industry downturn, we all know that we have to contain costs and drive efficiency at the property level. Experienced operators have learned from previous slumps that avoiding certain temptations will help your performance versus your competitive set now and help set you up for success when the economy improves. While these may seem like basic measures, too many operators forget these five simple things that you should not do.

  • Pyramid Hotels & Resorts is planning an initial public offering of US$275 million of its shares.(12/9/09)

     In a 7 December filing with the Securities and Exchange Commission, Boston, Massachusetts-based Pyramid said it plans to acquire luxury and upper upscale properties in the top 35 U.S. travel markets. The company might also acquire resort properties in destination markets and select service hotels in major urban markets.

  • TripAdvisor Reads Traveler Tea Leaves to Reveal 2010 Trends (12/9/09)

     Annual Traveler Survey Discovers a Flu-nomenon as U.S. Respondents Becoming Far More Cautious When it Comes to Germs U.S. Travelers Expect to Take More Leisure Trips in the Coming Year Troncones, Mexico is 2010's Top Up-and-Coming Travel Destination.

  • U.S. Hotel Industry Rounds The Bend (12/8/09)

     Last week the economic research firm e-forecasting.com in conjunction with Smith Travel Research announced that their U.S. Hotel Industry Leading indicator (HIL) went up in October, the seventh consecutive month of increase for the indicator.

  • The U.S. unemployment rate beat analysts’ expectations by dropping to 10 percent in November

     The U.S. unemployment rate beat analysts’ expectations by dropping to 10 percent in November, according to the U.S. Department of Labor. Expectations were that the rate would remain at 10.2 percent, unchanged from October.

  • STR reports US performance for week ending 28 November

    In year-over-year measurements, the industry's occupancy fell 1.7 percent to end the week at 40.7 percent. Average daily rate dropped 6.7 percent to finish the week at US$84.81. Revenue per available room for the week decreased 8.4 percent to finish at US$34.54.

  • U.S. Travel Urges President, Congress to Utilize Travel as a Vehicle for Job Creation (12/4/09)

     In advance of the White House Jobs Summit this Thursday, U.S. Travel Association President and CEO Roger Dow sent an open letter today to President Obama and Congressional leaders outlining plans to spur economic growth and job creation in the United States.

  • Thompson Hotels Announces the Addition of Hotel Sax Chicago to Its Portfolio (12/4/09)

    Thompson Hotels, a collection of luxury hotels in major urban centers, has announced its further North American expansion with the addition of the management of Hotel Sax Chicago.

  • Holiday Inn Hotel & Suites, Lakeville, Wins Corporate Award (12/3/09)

     Being Singled out among over 4,000 Holiday Inn hotels, the Lakeville's Holiday Inn Hotel & Suites was recently honored with the prestigious 2009 Kemmons Wilson Award!

  • Meeting planners struggle to control costs (12/3/09)

     Meeting planners are faced with the same economic challenges confronting hotels today—booking effective events at the least possible cost—and as a result are flexing their negotiating leverage and aggressively seeking room rate concessions, according to a recent meeting planner survey conducted by PKF Hospitality Research and Conventions South Magazine.

  • AH&LA Sends White House Jobs Summit Recommendations For Industry Job Growth (12/3/09)

     The American Hotel & Lodging Association (AH&LA) sent a letter to President Barack Obama detailing a number of areas of focus where this week's White House jobs summit can help build employment opportunities in the U.S. lodging and travel industry.

  • In tough times, maintain or bolster your sales staff (12/01/09)

     When managing a hotel in a down economy, you can only make so many cuts to your operating expenses. And while most line items are fair game, there’s one area in particular that stands as an exception: sales and marketing.

  • Hospitality eBusiness Strategies Announces The Fourth Annual Benchmark Survey (12/09/09)

    Hospitality eBusiness Strategies (HeBS) today announced the launch of the 2010 Benchmark Survey on Hotel Internet Marketing Strategies, Budget Planning and Best Practices. The 2010 survey, following the 2007, 2008 and 2009 editions, asks hoteliers which Internet formats and methods they use to reach potential and current guests, which Internet marketing practices generate the highest ROI, how they choose to allocate marketing dollars to certain mediums over others, and more. The 2010 survey also includes new questions concerning Social Media and Mobile Marketing - two of the most progressive initiatives of 2010. 

  • 5 Simple Ways To Improve Hotel Sales In A Lousy Economy (12/01/09)

     First, it's an old story, but stop thinking that lowering your rates will sell more rooms and increase room revenue. It may sell a few more rooms, but it rarely sells enough rooms to offset revenue lost due to lowered rates. It's simple economics; lower rates have not ever, nor, will ever, create room demand. Travelers do not buy rate; they buy value. Don't reduce rates, add value.

  • The School of Hospitality Business at Michigan State University Links with University of Macau (11/30/09)

     A 'General Agreement for Academic Cooperation' between The School of Hospitality Business at MSU and University of Macau, Macao SAR, The People's Republic of China, has been signed to 'foster cooperation in education and research' between the two institutions.

  • STR reports US performance for week ending 21 November (11/30/09)

     In year-over-year measurements, the industry's occupancy fell 2.8 percent to end the week at 52.7 percent. Average daily rate dropped 7.6 percent to finish the week at US$95.85. Revenue per available room for the week decreased 10.1 percent to finish at US$50.55.

  • Congresswoman cosponsors bill supporting travel industry

     Rep. Mary Bono Mack, R-Palm Springs, is cosponsoring a bill that would prohibit federal agencies from discriminating against resort cities when planning meetings.

  • US Hotel Industry Could Have Something To Be Thankful For This Holiday (11/25/09)

     It is that time of year when many Americans pack up the car and head to visit friends and family for the Thanksgiving holiday. While some would argue this ritual will occur whether the economy is down or not, we thought it would be interesting to look back to the most recent downturn in 2001 and see how travel was affected. Hopefully this will shed light on what we can expect this year.

  • Hotels struggling to fit in with ‘Cyber Monday’ (11/15/09)

     On 30 November, millions of American consumers will be busy clicking their way to big online holiday deals—but they likely won’t be finding many hotel specials during their shopping sprees.

  • The Crossings Selects ResortSuite (11/25/09)

     ResortSuite, a leading provider of fully integrated guest-centric hospitality management software solutions is pleased to announce that The Crossings has selected ResortSuite to manage its resort operations. This includes its property management (PMS), spa, activities, dining, retail, events, and online room, spa, and activity reservations.

  • Some Rediscover the Benefits of Business Travel (11/25/09)

    When the economy collapsed last fall, many companies had to make some quick decisions about travel, typically one of the first areas they trim when finances are tight. Should they cut back as most of their competitors were, continue business as usual or spend even more to get a leg up? 

  • HSMAI TO HONOR "KEEP AMERICA MEETING" WITH TWO GOLD AWARDS IN ITS ANNUAL ADRIAN AWARDS COMPETITION

    The Hospitality Sales & Marketing Association International (HSMAI) will recognize Keep America Meeting with two Gold Adrian Awards for public relations excellence for its winning entry in the 53rd annual Adrian Awards Competition, the largest and most prestigious travel marketing competition globally.  

  • Hotel Development Cost Survey 2009 - By Elaine Sahlins

    The time period for the hotel development cost survey has been expanded to include data from the first half of 2009; as such, the 2009 cost survey reports updated per-room development costs for 2008/09. 

  • ‘The single most significant crisis’ of 2010 (11/23/09)

    Like a gladiator returning from combat, the U.S. hotel industry has come face-to-face with a number of considerable challenges this year: dismal demand, plunging rates and lack of financing to name a few. Yet while murmurs of recovery have begun to echo from the masses, the fight is far from over.

  • STR Reports US Performance for Week Ending 14 November 2009 (11/23/09)

     The U.S. hotel industry posted declines in all three key performance measurements during the week of 8-14 November 2009, according to data from STR.

  • Bill Marriott thinks the hotel industry is just beginning to see tentative signs of economic recovery. (11/23/09)

     While some have declared the recession over, Bill Marriott thinks the hotel industry is just beginning to see tentative signs of economic recovery, reports CNNMoney.com. The hospitality icon told The Economic Club Thursday that despite early indications of growth, the industry still is recovering from a backlash against corporate travel fueled by politics and public anger over the financial meltdown.

  • MPI Calls for Nominations for RISE Awards (11/20/09)

     The RISE Awards-Recognizing Industry Success and Excellence-features seven annual awards in three categories: organizational achievement, individual achievement and community achievement.  Recipients are recognized for innovation, global transferability, impact and influence.  Winners will join the MPI Community of Honorees, a group composed of past award winners and distinguished MPI leaders.

  • Meeting Planner Struggle to Control Costs (11/20/09)

    Hotel managers are not the only party at the negotiating table struggling to control costs and operate within the limits of austere budgets. Meeting planners have also been given the challenge of setting up effective events at the least possible cost.

  • Apollo sets sights on NYSE listing(11/20/09)

     Apollo Management,the big private equity firm headed by former Drexel Burnham Lambert executive Leon Black, is planning to list on the New York Stock Exchange in the coming weeks, according to people familiar with the matter.

  • New STR hotel forecast: 2011 can’t get here too soon (11/20/09)

     Signs of a recovery for the U.S. hotel industry might be few and far between as 2009 creeps to a close, but executives at Smith Travel Research think there’s reason for optimism in the future. An uptick for the hotel industry won’t come soon—as in the next six or eight months—but it should be in full swing by 2011, according to STR’s latest U.S. industry forecast.

  • Marriott company restructuring to streamline Ritz-Carlton (11/19/09)

    Marriott International is undertaking an ambitious corporate makeover that will split it into four autonomous divisions around the globe and bring many formerly independent Ritz-Carlton brand operations into Marriott’s corporate offices.

  • AAA Projects Thanksgiving Travel to Increase 1.4 Percent from Last Year (11/19/09)

    AAA projected 38.4 million Americans will be traveling 50 miles or more away from home over the Thanksgiving holiday weekend; a 1.4 percent increase over last year when 37.8 million traveled.

  • Wyndham Hotels Offer Free Bath & Body Works Hand Sanitizers to Fight Flu (11/19/09)

    Wyndham Hotels and Resorts has teamed up with Bath & Body Works(R) to fight the flu and colds by distributing complimentary bottles of the retailer's PocketBacTM Deep Cleansing Hand Gel to arriving guests at 10 Wyndham(R) airport hotels.

  • Hotel Industry's Pulse Index Shows Small Gain (11/18/09)

     Economic research firm e-forecasting.com, in conjunction with Smith Travel Research, has announced the Hotel Industry's Pulse index edged back up in October after hitting a snag the previous month.

  • TripAdvisor Launches Business Listings (11/18/09)

     TripAdvisor announced that accommodations can enhance their TripAdvisor listing with their URL, telephone number and e-mail address, to appear on TripAdvisor sites beginning January 4, 2010. The new TripAdvisor Business Listings enables owners to provide direct contact information to their properties on all TripAdvisor sites around the world. The listings represent a new opportunity for property managers to directly connect to millions of researching travelers, converting potential customers to paying guests.

  • HSMAI TO HONOR

    The Hospitality Sales & Marketing Association International (HSMAI) will recognize Keep America Meeting with two Gold Adrian Awards for public relations excellence for its winning entry in the 53rd annual Adrian Awards Competition, the largest and most prestigious travel marketing competition globally.

  • Deloitte Holiday and Winter Travel Survey Suggests Cautious Optimism (11/17/09)

    Tourism, Hospitality and Leisure Sector May Stabilize as Signs of an Economic Recovery Take Hold. While the tourism, hospitality and leisure (THL) sector continues to be challenged by current economic conditions, a new survey from Deloitte suggests reason for cautious optimism heading into the holiday and winter travel season.

  • Are You the Next Marriott Scholar? (11/17/09)

     2010 Application Season Starts Today; $500,000 Awarded Annually to Support Diverse Students Pursuing Hospitality Careers!

  • U.S. Travel Association Applauds Program to Streamline Entry Process (11/16/09)

    Roger Dow, president and CEO of the U.S. Travel Association, issued the following statement regarding the pilot program launched yesterday by the Department of Homeland Security's Customs and Border Protection division:

  • How to Get More Sales from Your Public Relations and Marketing Dollars (11/16/09)

    When Chris Nassetta, president and CEO of Hilton Hotels Corporation, suggested at the 2009 ALIS Hotel Leader's Outlook panel that the rebound would not be immediate because 'the psychological impact was too great,' we agreed. Have you been psychologically impacted over the past year? I have. Businesses in our global industry are in the wringer. The bright side is that when a company goes through a wringer, what remains is the true value in the business.

  • Candlewood Suites Announces Opening of 250th Hotel

     IHG (InterContinental Hotels Group) [LON: IHG; NYSE: IHG] announced that the 250th Candlewood Suites hotel opened in Kalamazoo, Mich., on Oct. 26, 2009.

  • Choice Hotels International Opens 35 New Hotels In October

     Choice Hotels International, Inc. (NYSE: CHH) continues to grow with the announcement of 35 newly-opened franchised properties during the month of October. The openings include hotels in 17 states, including six Hawaiian properties, and five countries, adding more than 3,700 rooms to the company's existing 485,000-plus rooms.

  • Numbers Show relief on Horizon, But More Pain in the Short Term (11/13/09)

     When he began his overview of the U.S. hotel industry for attendees of the Hospitality Leadership Forum Saturday, PKF Hospitality Research’s Robert Mandelbaum didn’t beat around the bush.

  • InterContinental Hotels Group Gathered in US (11/13/09)

     The Americas region of InterContinental Hotels Group gathered in the U.S. capital to review the company’s strategy for driving growth and quality.

  • The Current Economic Storm and Hospitality Chief Executive Officer Job Stability (11/13/09)

    As the hospitality industry has been one of the hardest hit segments HVS Executive Search reached out to leading hospitality board directors and CEOs to gain insight on CEO departure trends in the U.S.

  • Marriott Accelerates Green Hotel Development

    LEED(R) Certified Hotel Prototype Will Reduce Costs and Enhance Speed to Market. 

  • STR reports US performance for week ending 7 Nov (11/13/09)

     In year-over-year measurements, the industry's occupancy fell 3.6 percent to end the week at 54.8 percent. Average daily rate dropped 8.5 percent to finish the week at US$97.19. Revenue per available room for the week decreased 11.8 percent to finish at US$53.29.

  • Online Is First Stop for Thrifty Travelers - Discounts the biggest draw (11/12/09)

    The staycation still rules as most US Internet users opt not to travel for the holidays this year. While 52% told About.com that, like in 2008, they would not travel this holiday season, another 24% said they were even less likely to travel this year than last.

  • U.S. Travel Predicts Modest 2010 Increases in Travel (11/11/09)

     Modest 2010 increases in leisure, business and international inbound travel will enable the travel industry to add nearly 90,000 jobs in the United States, the U.S. Travel Association predicts. Leisure travel is expected to rise 2 percent, business travel is projected to increase by 2.5 percent and international inbound travel will increase by 3 percent.

  • 5 things to know: 11 November 2009

     If there’s a silver lining in the lack of debt availability today, it’s the easing of supply coming online in the suffering U.S. hotel industry. There was a 32.7-percent decrease in the number of rooms in the total active pipeline last month, according to the October 2009 STR/TWR/Dodge Construction Pipeline Report. Of even greater note is the 41.2-percent decline in the number of rooms in the In Construction phase of development.

  • Rockford to Host State Wrestling Tournament Through 2014

     Rockford will be the host city of a prestigious state wrestling tournament through 2014.

  • The Longer-Term Outlook for Travel & Tourism is Still Bright, WTTC Says(11/10/09)

    Although its Contribution to Global GDP has Slipped Further in 2009, and the Recovery Will be Slow, Travel & Tourism Remains a Key Engine of Growth.

  • Air Transport Association Expects 4 Percent Decline in Air Travel Over 12-Day Thanksgiving Holiday Period(11/10/09)

    The Air Transport Association of America (ATA), the industry trade association for the leading U.S. airlines, today said that it expects a 4 percent year-over-year decrease in the number of passengers(1) traveling on U.S. airlines during the 2009 Thanksgiving holiday season(2), despite deep discounting over the past several months. 

  • PwC Downgrades 2010 Hotel Forecast Again, Despite Positive Signs (11/10/09)

     PricewaterhouseCoopers today continued to move its U.S. lodging industry expectations downward, although the firm said industry performance indicates the initial stages of economic and lodging demand recovery.

  • Sheraton Hotels & Resorts Introduces New Website (11/10/09)

    Sheraton Hotels & Resorts announced today the launch of the new sheraton.com, the first hotel industry website to feature Facebook Connect and allow visitors to interact with their friends and family by sharing their travel experiences through today's most popular social networking site. 

  • STR reports US performance for week ending 31 October

    In year-over-year measurements, the industry's occupancy fell 7.2 percent to 51.8 percent, ADR dropped 7.2 percent to US$98.99, and RevPAR decreased 13.8 percent to finish at US$51.28. 

  • New Survey: Interest in America Grows, Fails to Translate into More Visitors (11/09/09)

    Roger Dow, president and CEO of the U.S. Travel Association, issued the following statement today on the Country Brand Index (CBI) released by FutureBrand, in conjunction with Weber Shandwick's Global Travel & Lifestyle Practice. The index revealed that the United States is the world's top country brand for the first time in the fifth annual CBI, rising from the third spot in 2008.

  • Positioning Your Hotel For The 2010 Marketplace (11/9/09)

    We suspect that 2010 will show some signs of recovery mixed with continued hardship for many hotels. We all know what happens when revenue levels are constricted; fewer dollars in, fewer dollars to spend. At this point, careful consideration should be made for every dollar spent to develop business. 

  • NBTA Successfully Fends Off Another Travel Fee Hike (11/6/09)

     The National Business Travel Association (NBTA) -- the voice of the business travel industry -- today praised the decision of the United States Department of Agriculture's (USDA) Animal and Plant Health Inspection Service (APHIS) to withdraw the plan for a 10 percent increase of fees paid by incoming travelers to the United States. 

  • U.S. Hotel Industry’s Occupancy Fell 7.2 Percent to End The Week

     For the week ending 31 October 2009, in year-over-year measurements, the U.S. hotel industry’s occupancy fell 7.2 percent to end the week at 51.8 percent, average daily rate dropped 7.2 percent to US$98.99, and revenue per available room decreased 13.8 percent to US$51.28, according to Smith Travel Research.

  • Food & Beverage - A Great 5 Min. Restaurant, Bar or Club Marketing Project

     People are fascinated by the daily life of a restaurant, cafe or bar, so why not share a few secrets?

  • Meet Minneapolis Announces Nov 2009 Conventions (11/05/09)

    Meet Minneapolis, Official Convention + Visitors Association, this month welcomes 20,794 convention and meeting attendees for Nov. 1 - 30, 2009, including the 5,000 attendees each of the 2009 Original Sewing & Quilt Expo and 2009 Minnesota Ski & Snowboard Expo.

  • Travelers To Milwaukee In For a Soft Landing (11/5/09)

    Airline competition is heating up in Milwaukee and that means that travelers to and from "Brew City" are the winners. Milwaukee-bound travelers are seeing lower fares and more options than ever at Milwaukee's General Mitchell International Airport.  Now with 12 airlines serving up to 50 cities non-stop nationwide, the airport saw a record-breaking 17% increase in numbers of passengers (648,779) in September 2009 over the same period last year. 

  • Not That and Do This - Do not embrace the 'New Normal' and increase your RevPAR in 2010(11/04/09)

     Over the past year I have seen hotels focus more on driving occupancy than rate to improve their RevPAR. While hotels may not be able to achieve the higher average rate of the pre down turn, there are opportunities locally they can exploit locally to drive rate even in the current economic environment.

  • Boyd Gaming’s US$4.8-billion Echelon project in Las Vegas has been shelved for at least three years.(11/3/09)

    In a conference call last week, CEO Kenneth Smith cited lower consumer spending, a glut of hotel rooms and a lack of financing for further delaying the 87-acre project originally scheduled to open next year, GlobeSt.com reports.

  • Sioux Falls Room Tax Shows Increase

    The Sioux Falls Convention and Visitors Bureau is pleased to report that room tax collections are up in Sioux Falls!

  • Hotel Industry Leading Indicator improves in September

    If you’ve been following HotelNewsNow.com for the past few months, you’ve noticed the Hotel Industry’s Pulse reports that are released around the first of every month. The HIP is a real-time indicator that measures the overall health of the hotel industry by capturing current economic conditions of the hotel industry to help identify peaks and troughs in the business cycle. These peaks and troughs then can be traced to the overall U.S. business cycle to better understand how the timing and degree of losses or gains in the hotel industry perform in comparison to the overall economy. In more broad terms, the HIP measures business activity in the hotel industry similar to the gross domestic product for the total United States economy.

  • 4 Quick Steps to Increase Electronic Sales and Optimize Online Bookings (11/2/09)

    The best way to increase sales in a downturns or recessions is not just to look 'outside the box', but to look 'outside the building'. When faced with diminishing sales, a shrinking booking window, and less corporate travelers on the road, hotels and resorts need to use short term actions and long term plans to expand sales. One thing for sure is that online sales will generate immediate results, so here are 4 quick steps to increase short term electronic sales and optimize online bookings now.

  • VacationsMadeEasy.com Highlights Winter Wonderland Vacation Destinations (11/2/09)

    Throughout November and December many of the nation's top travel destinations adorn their streets with the cheer of the holidays and present a slue of special activities and attractions paying tribute to the season. From the bright lights of The Big Apple to the relaxed lifestyle of the Ozarks, across the country it is the time for warmth, goodwill and enjoying yourself! 

  • Tourism bureau seeks partner for hotel, convention center (The Indianapolis Star) (11/2/09)

    The Hendricks County Convention and Visitors Bureau has new hope for a convention center and hotel in Plainfield. Executive Director Emory Lencke said in a statement this week that the convention bureau has issued a request for proposals from developers and development teams to design, build and operate a quality facility.

     

  • Valuable hotel communication is the name of social media game (10/30/09)

     The key to social media marketing success is customized, quality messages, said Kent Schnepp, chief strategy officer for search engine marketing firm EngineWorks. Schnepp talked about social media marketing strategy last week during a webinar for the Boutique & Lifestyle Lodging Association, based in West Hills, California.

  • Smith Travel Research Says Occupancy Fell 6.3 Percent (10/30/09)

     For the U.S. hotel industry in year-over-year measurements for the week ending 24 October, occupancy fell 6.3 percent to end the week at 59.0 percent, average daily rate dropped 8.3 percent to US$100.04, and revenue per available room decreased 14.1 percent to US$59.03, according to Smith Travel Research.

  • Travel Shouldn't Be Hard (or Expensive) (10/30/09)

     Red Lion Introduces Business Travel Advantage - New Corporate Rate Program Provides Perks, Efficiencies, and Value to Smaller Companies.

  • State Tourism of the Year Award(10/28/09)

     The NCSTD developed the State Tourism Director of the Year Award to honor a tourism director that has clearly influenced the obvious and measurable improvement of a state or territory's "travel and tourism profile" with their leadership. Each year, such success is measured in relationship to the amount of money and staff that the director has at his/her disposal. 

  • Report Outlines the "New Normal" for U.S. Business Travel (10/27/09)

     The National Business Travel Association (NBTA) -- the leading global business travel organization -- today provided its members with the 2010 U.S. Business Travel Buyers' Cost Forecast. This latest installment of the widely-respected annual tool for the U.S. corporate travel industry forecasts the following ranges for changes in travel rates/fares:

  • 7 quick Tips for Real-Time RevPAR optimization (10/27/09)

     Only web based internet sales can compensate for what has not been sold in advance to fill your hotel. Manage your hotel's web presence to gain greater visibility and better positioning by using blogs, web 3.0 techniques, travel search engines promotions and by putting your hotel on more websites. 

  • Recession Slows Growth of Medical Tourism from 2007-2009 (10/26/09)

    Economic Recovery Likely to Result in 35 Percent Annual Growth Rate for Medical Tourism by 2010 

  • STR Reports US Performance for Week Ending 17 Oct 2009

    The U.S. hotel industry posted declines in all three key performance measurements during the week of 11-17 October 2009, according to data from STR. 

  • Hilton Garden Inn Minneapolis installs Flyte Systems’ Solutions for airline traveler

    Flyte Systems, the leading provider of airport travel information displays and digital signage content for the hospitality industry, digital signage, convention centers and related businesses, announced that Hilton Garden Inn Minneapolis Downtown has installed its FlytePass real-time airline flight information and boarding pass printing solutions in a built-in, high-tech lobby kiosk to aid hotel guests with travel plans.

  • Smith Travel Research is releasing U.S. September data (10/23/09)

     It’s a busy time of month for the data processors at Smith Travel Research as the company is releasing U.S. September data and last week’s U.S. hotel performance data today.

  • Business Travel Projected to Rise (10/21/09)

    The leading global business travel organization -- today provided its members with the 2010 U.S. Business Travel Buyers' Cost Forecast. This latest installment of the widely-respected annual tool for the U.S. corporate travel industry forecasts the following ranges for changes in travel rates/fares.

  • Good News from Smith Travel Research (10/21/09)

    Day two of the Good News Express from Smith Travel Research reveals the first two weeks of October show positive signs for the hotel industry.

  • Early October Data Gives Positive Vibes

    So far, we’ve seen two weeks of daily numbers in October, and it’s safe to say there’s good news on the horizon. The first week, 27 September through 3 October (week No. 35 of 2009), there were positive signs.

  • The Conrad Moved up 34 Spots on Condé Nast Traveler's List

    Conrad Indianapolis has made the top of the travel list by being recognized by Condé Nast Traveler for the third year in a row, and this year, Conrad has moved up 34 spots on the list.  

  • Buyers Consolidate Hotel Purchasing

    Travel buyers increasingly are strengthening their hotel negotiating positions in an environment where they have less demand and more clout by consolidating meetings expenditures, including combining group and transient hotel volumes. Meanwhile, Marriott International reached critical mass on a sales restructuring effort that helps support that strategy.

  • Hotel Hospitality Training Tips For The Era of Social Networking

     Most seasoned hoteliers will recall being told in training classes that 'a happy guest tells five others; an unhappy guest tells 9-10 others.' It seems like not that long ago I was facilitating workshops where, based on these numbers, we tried to quantify the significant cost of future business that was lost through negative word-of-month advertising, and even then it easily justified an investment in hotel hospitality training. 

  • STR Reports US Performance for Week Ending 10 Oct 2009

     The U.S. hotel industry posted declines in all three key performance measurements during the week of 4-10 October 2009, according to data from STR.

  • STR: Pressing Questions About To Be Answered

     As the U.S. hotel industry traverses the precarious gulf between the summer months and the conference travel season, the year-end projections have not been adjusted, according to STR's monthly forecast.

  • The Dow Jones Industrial Average closed at 10018.58 (10/16/09)

     The Dow Jones Industrial Average closed at 10018.58, the first close above 10000 since 3 October 2008, The Wall Street Journal reports. The session was fueled at the open by better-than-expected third-quarter earnings from Intel and J.P. Morgan Chase, which helped already improving global economic sentiment.

  • Pitching Detroit for Convention: Backers use Affordability as a Key Lure (10/14/09)

     The lunch of squash soup and dill-crusted Arctic char over, MotorCity Casino's Christine Barrett is setting the hook: She's got two women from the 22,000-member United Union of Roofers nibbling, and she'd like to net their 2013 convention for Detroit.

  • Upbeat Marketing Buoys Hotels During Downbeat Time (10/14/09)

     Emphasizing local flavor, building on a brand’s legacy, cheering travelers, reinforcing a sense of community, stressing locale and conveying a hotel’s personality are examples of hotel marketers’ strategies.

  • STR's October Forecast Holds Steady

     As we close the summer travel season and move into the fourth quarter, there are pressing questions that will be answered in the coming months. The declines in revenue per available room we’ve experienced throughout the past year started in August 2008, but those losses begin to pick up steam in the fourth quarter (particularly November). As we come to conference season again, our outlook for 2010 and 2011 will depend heavily on the performance data we see during the next two months.

  • Holiday Inn - Duluth Spruced Up (10/13/09)

     Workers installed a massive new sign on the Third Avenue side of the Holiday Inn & Suites in Duluth on Friday afternoon. The sign includes a 20-by-20-foot letter "H" that is perhaps the most prominent element of a $1 million investment the Lion Hotel Group is making to update the hotel -- an initiative that has included new bedding and linens plus a host of updated bathroom accessories.

  • HVS Publishes 2009 Mid-Year Survey of Major and Mid-Market US Hotel Transactions (10/12/09)

     This year's fall in hotel sales has been even more sharp than in the first half of 2008, though sales of properties valued at $10 million and above began to regain momentum in the second quarter.

  • Why Meetings Matter

     Symbolism is strangling corporate hospitality and travel. Companies that can afford to send their executives on away days and training sessions out of the office don’t because of symbolism. MDs and FDs who believe from empirical evidence that face to face contact and bonding with clients and staff is better for business and profits still opt to stay at home — because of symbolism. 

  • Travel Sector Takes Steps to Resist Flu (10/9/09)

     The travel industry was hard hit after the first reports of swine fluemerged from Mexico in the spring. Trips were canceled, destination weddings were moved elsewhere and flights were grounded as traveler demand plummeted.

  • U.S. House Passes "Travel Promotion Act"

     The U.S. House of Representatives today passed H.R. 1035, the "Travel Promotion Act," with strong bipartisan support, by a vote of 358 to 66. The legislation creates a public-private partnership to promote the United States as a premier travel destination and better explain U.S. security policies. The Senate passed identical legislation earlier in September, but procedural dynamics require an additional Senate vote anticipated in the coming weeks.

  • Meet Minneapolis Announces Oct 2009 Conventions (10/7/09)

     Meet Minneapolis, Official Convention + Visitors Association, is pleased to announce that it achieved 166 percent of its third quarter goal by booking two of the largest conventions booked to date in Minneapolis – the National Education Association (NEA) and the Shriners of North America – and 52 other events that total more than $54 million in future business to Minneapolis. The NEA will bring 16,000 attendees in July 2018 representing $18 million in economic impact and the Shriners 8,000 - 10,000 attendees in July 2014 will yield nearly $6 million.

  • Leading Hospitality Experts Discuss Profitable Business Trends for 2010 (10/7/09)

    California Hospitality Sales & Marketing Association International Chapters Host 2nd Annual Educational Conference In September 2009 Addressing How The Right Training And Planning Will Help Business And Individuals Champion With In A New Industry Norm During A Bad Economy 

  • Travel Leaders Meet for First Time with Homeland Security Secretary

     Travel industry leaders from across the country met Thursday (October 1) for the first time with Department of Homeland Security Secretary Janet Napolitano to discuss a host of issues affecting the travel industry, including swine flu preparation and efforts to welcome more international visitors to the United States.

    The meeting was facilitated by the Congressional Travel and Tourism Caucus, chaired by Congressmen Sam Farr (D-CA) and Roy Blunt (R-MO), as part of the Caucus’ ongoing breakfast series.

  • Hotel Operators Reluctant to Engage in a Sustainable Development Strategy

     Many hotel operators and owners continue to be reluctant to engage in a sustainable development strategy. They view it as a costly exercise, particularly when it comes to energy management measures. It simply isn’t so. Nonetheless, here are ideas to help you achieve energy savings.

  • Conditions for Tourism Indicate Prospect for Recovery

     The conditions for tourism are starting to indicate a stronger prospect for recovery throughout the world, according the UNWTO. These include macroeconomic upward revisions from the IMF along with preliminary international tourism data through August.

  • Worldwide Air Traffic Losses Are Easing

     Let’s start the month on a good note: Worldwide air traffic losses are easing—good news for fly-destinations and hotels in general. According to results released by the International Air Transport Association, passenger traffic declined by only 1.1 percent in August compared with the same period in 2008, representing the smallest year-over-year drop in 2009, reports BTNonline.com.

  • NTBA Urges Support for "Next Generation" Registered Traveler Program

     The National Business Travel Association (NBTA) -- the voice of business travel -- today testified before the U.S. House Committee on Homeland Security in a hearing on "The Future of the Registered Traveler Program." In his testimony, NBTA Executive Director and COO Michael W. McCormick urged Congress to enact the Registered Traveler (RT) provisions included in the House-passed Transportation Security Administration (TSA) Reauthorization Bill (Section 234 in H.R.2200), which would require TSA to evaluate how RT may be used to provide risk management, increase TSA’s efficiency, and improve aviation security.

  • Doubletree Hotel Rochester/Downtown Opens

     To celebrate its new Doubletree name, the Minnesota hotel has completed a $10 million renovation project, which transformed the former Radisson(R) hotel into a modern hotel with stylish guest rooms, increased meeting and event space, delicious dining offerings and more.

  • Hilton Worldwide Launches New Corporate Identity

     The new corporate name and logo follow the company's recent relocation of its global headquarters from Beverly Hills, Calif., to McLean, Va.

  • Strategic Meetings Management Certification Program Launches Next Month

     The National Business Travel Association (NBTA) -- the leading provider of corporate travel education and professional development – announced that enrollment is now being accepted for Core Week 1 of the Strategic Meetings Management Certification (SMMC) education program, an industry-first certification program in strategic meetings management. After a year of development and a successful beta test at the 2009 NBTA International Convention & Exposition last month in San Diego, NBTA is accepting applications for SMMC Core Week 1 to be held November 2-6 at Emory University in Atlanta.

  • 11 Issues that Shape the Industry

     The 2009 Lodging Conference began with an optimistic eye toward the future and, more specifically, recovery. That was the first topic at hand during the opening general session held at the Arizona Biltmore.

  • The Downturn's Aftermath: Attributes of Success (9/23/09)

     The consequences of the global economic crisis on the tourism industry and citizens in societies dependent on it are governed by the same 

  • Introducing: CoMMingle Social Media Marketing Agency For Hospitality (9/22/09)

     Lodging Interactive, a leading interactive agency servicing the hospitality industry, today announced the introduction of its CoMMingle Social Media Marketing Agency operating division. Through a dedicated team of social media experts and proprietary technologies, CoMMingle offers a focused approach towards hospitality social media marketing.

  • Trimming the Fat: Operating F & B in the Downturn (9/21/09)

     Gourmands have long been flocking to Fountain Restaurant in the Four Seasons Hotel Philadelphia for its warm atmosphere, impeccable service and, of course, it’s imaginative cuisine.

  • Hotel Management Strategies For Tough Times (9/21/09)

     In spite of these tough times, some hotels are doing better than others and a few hotels are actually doing quite well. This anomaly sparked my curiosity; was this solely a result of local market variations or could it be a result of better management in some hotels?

  • STR reports US performance for week ending 12 September 2009

     The U.S. hotel industry posted declines in all three key performance measurements during the week of 6-12 September 2009, according to data from STR.

  • Landmark Study Reveals ROI of Business Travel (9/17/09)

     New research conducted by leading global research firm Oxford Economics establishes the first clear link between business travel and business growth. For every dollar invested in business travel, businesses experience an average $12.50 in increased revenue and $3.80 in new profits, according to the study. It is the first time that the return on investment of business travel has been successfully measured. 

  • A Health-Care Review for the Hospitality Industry (9/16/09)

     Assuming busy hotel owners and operators don’t have all day to sift through political rhetoric or watch C-SPAN, HotelNewsNow.com created a one-stop shop to help make sense of the health care reform issue.

  • TIG Global Releases Second Report in Destination eMarketing Best Practices Series

    TIG Global, the leading interactive marketing company for hospitality and travel, is pleased to announce the release of its second eMarketing report specifically written for destination marketing professionals.  The series is designed to serve as a collection of educational tools for DMO marketers that can be directly applied to their online marketing programs.  Each paper covers a separate topic that is pertinent to the travel community and contains real-life examples of interactive strategies and tactics being used by DMOs worldwide.  

  • More Evidence for Strength of International Association meetings Sector

     In the midst of general market gloom, the international association sector stands out as a beacon of hope.  These latest survey results from 120 executives (over 40% response rate) shows that their events are more than holding their own.  A clear majority of their 2009 conventions and congresses reported or anticipated increased or static delegate attendances, with an only slightly less optimistic viewpoint on sponsorship and exhibition revenue. 

  • White Lodging Announces Financing & Groundbreaking For Fairfield Inn & Suites at Notre Dame

     White Lodging of Merrillville, IN, in conjunction with Kite Realty Group of Indianapolis, IN, is pleased to announce that they have closed on the financing and commenced construction on the new Fairfield Inn & Suites by Marriott at Notre Dame. The hotel will be open for the 2010 Notre Dame Football season.

  • Positive signs continue in September HIP (9/14/09)

     This morning economic research firm e-forecasting.com in conjunction with STR announced HIP continued to break its downward path. Following 19 months of decline, HIP went up for the second month in a row, gaining 1.5 percent in August. HIP, the Hotel Industry's Pulse index, is composite indicator that gauges business activity in the U.S. hotel industry. 

  • Senior Hospitality Executive Joins Wyndham Development Team

     Wyndham Hotel Group, the world's largest hotel company with more than 7,000 hotels and 11 brands, has appointed Matthew Sparks as senior vice president of development for the Wyndham Hotels and Resorts(R) brand.

  • U.S. Senate Passes 'Travel Promotion Act' (9/10/09)

     The U.S. Senate today passed S. 1023, the “Travel Promotion Act,” with strong bipartisan support, 79 to 19. The legislation creates a public-private partnership to promote the United States as a premier travel destination and better explain U.S. security policies. Once passed by the House of Representatives and enacted into law, the program is estimated to create 40,000 U.S. jobs, drive $4 billion in new consumer spending according to Oxford Economics and reduce the federal budget deficit by $425 million according to the Congressional Budget Office. Overseas visitors spend an average of $4,500 per person, per trip in the United States. 

  • Travel Promotion Clears Senate Hurdle; Final Vote Today (9/9/09)

     In a major win for the travel community, 80 Senators voted to move to a final vote on the Travel Promotion Act.  It's critical that every Senator hear from the travel community to support the legislation. The legislation will move to a vote on final Senate passage today. 

  • Global Exhibition Industry Expects Declines to Continue

     Three out of four respondents to a survey of exhibition organizers in 83 countries conducted by Global Association of the Exhibition Industry reported that business had decreased in the first half of 2009 compared with 2008, while a majority of respondents expected declines to continue throughout the year. 

  • AH&LA Releases Manual on Handling H1N1 Flu Risks In Hotels (9/8/09)

     The American Hotel & Lodging Association (AH&LA) released 'H1N1 Influenza Management in Hotels', a guide for lodging businesses to use in managing H1N1 influenza virus situations at their properties.

  • Crescent Hotels & Resorts to Manage Two Hotels in St. Paul, Minnesota (9/8/09)

     Crescent Hotels & Resorts officials today announced that the company has taken over management of two hotels in St. Paul--the 470-room Crowne Plaza St. Paul-Riverfront and the 249-room Hilton Garden Inn St. Paul City Center. Both properties are owned by SP Hotels, LLC.

  • STR reports US performance for week ending 29 August

     The U.S. hotel industry posted declines in all three key performance measurements during the week of 23-29 August 2009, according to data from STR.

  • Five things to Know From Hotel News (9/4/09)

     Fitch Ratings released its August report of U.S. commercial mortgage-backed securities with some stark realities for hotel real estate.

  • HFTP's Annual Convention & Tradeshow Education to Empower Attendees (9/4/09)

     Hospitality Financial and Technology Professionals' (HFTP(R)) 2009 Annual Convention & Tradeshow offers attendees a way to find cost-effective solutions to their current work challenges, stay informed on the hottest industry topics, expand their network, increase their professional value and become empowered. The convention's education program focuses on empowering attendees professionally to assure success in the workplace.

  • Travel and Tourism Under Pandemic Conditions - UNWTO Preparing for The Challenges Ahead

     In view of the current influenza A(H1N1) pandemic, UNWTO held a two-day review and preparation exercise on 'Travel and Tourism under Pandemic Conditions' in Madrid 26-27 August. The workshop was convened to anticipate the challenges the virus will bring over the next few months and ensure that the travel and tourism sector is fully prepared for the evolving pandemic.

  • New Web App From Best Western (9/3/09)

    Best Western Friends Forever Inseparator' application, allows owners to merge their photo with an image of their pet.

    The end result is a hilarious image that tests the theory that people start to look like their pets over time and can be shared with family, friends and co-workers, as well as posted online at www.bwff.com.

    'Best Western is known for being pet friendly and we wanted to create a fun way for pet owners, and pet travelers, to share their love for their pets,' said Troy Rutman, director of external communications for Best Western. 'We hope the application will remind travelers that pets need vacations too!'

  • Sky Bridge for Guests Only (9/3/09)

     The city is paying for more than half the $1.8 million sky bridge that will connect the Embassy Theatre and the Courtyard by Marriott hotel. But that doesn't mean most taxpayers will actually be able to use it.

  • National Society of Black Engineers Books Indy as Site for Annual Convention in 2013 (9/2/09)

     The Indianapolis Convention & Visitors Association (ICVA) has booked another major convention into the expanding Indiana Convention Center.  The National Society of Black Engineers (NSBE) will hold its annual convention in Indianapolis in March 2013, with more than 11,000 attendees expected to generate roughly $7.3 million in direct visitor spending.

  • Survey Finds Technology Can't Replace Value of Face-to-Face Meetings (9/1/09)

    National Pre-Conference Survey Respondents Reveal 'Man Over
    Machine' Mindset in Regards to Meetings and Events

  • Holiday Forecast: Thanksgiving and Christmas Fares Down More Than 17 Percent

     Bing Travel issued a preliminary outlook for the 2009 holiday travel season, uncovering a holiday season that is distinctly more traveler-friendly than the 2008 season. This year, airfare for Thanksgiving travel to domestic destinations averages $327, down 22 percent from 2008 and virtually on par with 2007 fares

  • STR Reports US Performance for Week Ending 22 August 2009

     The U.S. hotel industry posted declines in all three key performance measurements during the week of 16-22 August 2009, according to data from STR.

  • Minneapolis Convention Center Sustained $350,000 to $500,000 Damage (8/27/09)

     Preliminary estimates to repair damage sustained by the Minneapolis Convention Center (MCC) as a result of the Aug. 19, 2009, tornado that struck the City of Minneapolis are $350,000 - $500,000. Full extent of the damage is still being analyzed. 

  • Late Labor Day to Reduce Number of Vacationers

     AAA today projected the number of Americans traveling on vacation this Labor Day weekend will be heavily impacted by when Labor Day falls on the calendar. Approximately 39.1 million travelers are expected to take a trip of 50 miles or more away from home, a decrease of 13.3 percent from 2008 when Labor Day travel was the highest this decade.

  • Three New Ways for Hotels to Drive Demand and Increase (8/27/09)

     As the hospitality industry looks to turn the corner in a down economy, it is more important than ever that hoteliers arm themselves with partners and tools that will position them to increase bookings and enhance occupancy. TravelCLICK, the leading provider of ecommerce solutions for hotels, today announced partnerships with three industry leaders who provide hoteliers with a competitive advantage across key reservation channels, including the multi-billion-dollar travel agent market and one of the largest third-party travel websites.  

  • NBTA Projects US Travel Costs to Be Higher After Recession (8/26/09)

     The NBTA Foundation, the education and research foundation of the National Business Travel Association (NBTA), and Concur, a leading provider of on-demand employee spend management services, released the updated findings of a comprehensive study of car rental, hotel and meal taxes in the top 50 U.S. travel destination cities.

  • Flight Rules Tweaked: 11 Tips for Healthy AIr Travel (8/26/09)

     Last week, the TSA clamped down on liquids carried on board U.S. planes. Those rules came in the wake of a terrorist scare in England, with word of a plot to blow up flights headed to the U.S. by using liquid explosives.

  • FY2010 Federal Per Diems Reflect Weak Economy (8/26/09)

     The U.S. General Services Administration (GSA) today announced the new Fiscal Year 2010 (FY2010) federal per diem rates, which will take effect on October 1, 2009 and run through September 30, 2010.

  • No longer Ramada, Hotel is Now Grand (8/26/09)

     Peoria's third-largest hotel has a new name. The Grand Hotel at 4400 Brandywine Drive is the former Ramada Inn and Conference Center.The new sign isn't in place yet but the Ramada sign came down Monday, said Kathi Williams, the hotel's director of sales.

  • STR Reports US Performance for Week Ending 15 August 2009

     The U.S. hotel industry posted declines in all three key performance measurements during the week of 9-15 August 2009, according to data from STR.

  • Five Things to Know From Hotel News (8/21/09)

    The U.S. hotel industry posted declines in all three key performance measurements during the week of 9-15 August 2009, according to data from Smith Travel Research.

  • CDC-Travel Health Warning for Novel H1N1 Flu in Mexico Removed (8/21/09)

     This travel notice has been removed and replaced by an Outbreak Notice about the global status of novel H1N1 flu.

  • 2008- Good News, Bad Numbers - Fixed Costs A Problem In 2009 - By Robert Mandelbaum

     The good news is that when faced with lower levels of business in 2008, U.S. hotel managers cut operating costs by 0.3 percent. Unfortunately, total hotel revenues dropped 1.3 percent, resulting in a 3.8 percent decline in net operating income for the average U.S. hotel according to the 2009 edition of Trends(R) in the Hotel Industry. 

  • State-By-State Fact Sheets On Lodging Industry

     America's lodging industry is working hard in all 50 U.S. states and the District of Columbia. 

    Get a snapshot of each state's lodging industry and the broad economic contribution it makes to a state and its citizens. 

     

  • Five Things to Know From Hotel News (8-19-09)

     There will be less travelers flying this year during Labor Day weekend, according to projections from the Air Transport Association of America.The trade group predicts 16 million passenger will travel on U.S. domestic carriers during the eight-day period from 2-9 September, a 3.5-percent decline from the 17 million passengers who traveled during the comparable period last year, reports MSNBC.com.

  • Great Wolf Lodge Names Rhonda Hampton DOS & Marketing (8/18/09)

    Great Wolf Lodge – Traverse CityMichigan today announced that Rhonda L. Hampton, CMP has been named director of sales & marketing. Hampton is responsible for achieving occupancy and revenue objectives and directing the daily efforts of the field sales managers.  Additionally, she is responsible for executing sales and marketing programs to generate visits from corporate meeting and group audiences, as well as leisure travelers. 

  • Five Things to Know From Hotel News (8/18/09)

    Despite a record-setting RevPAR decline in the second quarter,the extended-stay segment still is faring relatively well compared to the rest of the industry in most measures of operating performance, according to The Highland Group’s “The US Extended-Stay Lodging Report: Mid-Year 2009".

  • NBTA Urges US Treasury to Encourage Value of Travel Management (8/18/09)

    The National Business Travel Association (NBTA) today filed comments in response to the U.S. Department of Treasury’s interim final rule on TARP Standards for Compensation and Corporate Governance, which requires corporations that have received government assistance to develop a policy regarding excessive expenditures that may include entertainment, events, aviation and other transportation services. NBTA stressed the importance of a well-managed travel program, urging the Treasury Department to adopt event guidelines for TARP recipients. 

  • Supply Growth to Stifle RevPAR in 2010 (8/17/09)

    RevPAR declines are expected to continue into the convention season according to STR's revised monthly forecast. The company also revised its forecasts for year-end 2009 and 2010.

  • Policies Differ On How Long You Might Be Sitting On Delayed Takeoff (8/17/09)

    Continental (CAL), American (AMR), Jet Blue (JBLU) and Virgin America have limits in their published policies on how long they'll let delayed flights sit on tarmacs before returning to the gate. But they allow wiggle room if planes are expected to take off shortly after the limit is reached.

  • Five Things to Know (8/14/09)

    Smith Travel Research wasn’t the only research firm to release a revised forecast in the past few days. PKF Hospitality Research issued an advance release of the September 2009 edition of Hotel Horizon.

  • Chateau On The Lake Resort, Spa & Convention Center In Branson Offering Unique Incentives for Groups (8/14/09)

    The AAA Four-Diamond Chateau on the Lake Resort, Spa & Convention Center, which sits on an Ozark mountaintop overlooking Branson, Missouri’s scenic Table Rock Lake, is offering many enticing incentives for groups booking and holding a new program by May 1, 2010.

  • STR Reports U.S. Hotel Industry Posts Decline for August 2-8 (8/14/09)

    The U.S. hotel industry posted declines in all three key performance measurements during the week of 2-8 August 2009, according to data from STR (Smith Travel Research). In year-over-year measurements, the industry's occupancy fell 7.5 percent to end the week at 65.9 percent. Average daily rate dropped 9.7 percent to finish the week at US$97.32. Revenue per available room for the week decreased 16.5 percent to finish at US$64.10.

  • Survey Indicates Rise in Americans' Travel Intentions (8/13/09)

    The travel intentions of U.S. adults appear to be on the rise, according to the latest travel horizons survey, which is co-authored quarterly by Ypartnership and the U.S. Travel Association. Almost two-thirds (63 percent) of U.S. adults expect to take at least one trip for leisure purposes between August 2009 and January 2010, up from 61 percent who expressed the same intention in July 2008. Assuming Americans act on their stated intention, this will translate into an estimated 142 million U.S. adults taking at least one overnight trip during the next six months.

  • U.S. Hotel Pipeline for July Reported by STR (8/13/09)

    The total active U.S. hotel development pipelineincludes 4,554 projects with 487,831 rooms, according to the July 2009 STR/TWR/Dodge Construction Pipeline Report released this week. This represents a 26.2-percent decrease in the number of rooms in the total active pipeline compared to July 2008.

  • Commentary: Well-planned Meetings Can Succeed - Even in Vegas (8/11/09)

    When President Barack Obama convened his Cabinet and senior advisers for an early August retreat to reflect on the first half of the year and refocus his administration’s priorities, he did not ask his staff for written briefings or set up a conference call, webinar or videoconference. Instead, the Obama administration held a business meeting. According to The Washington Post, “Two officials characterized the session as an attempt at ‘bonding.’ Another said the gathering … is modeled after similar corporate events and is designed to provide an assessment of how the administration is doing.” The irony is that this meeting comes at the exact time many federal agencies are issuing formal and informal policies against government travel to any destination that might be perceived as a resort or luxurious.  

  • Detroit Free Press Columnist Supports Michigan's Tourism Blitz (8/10/09)

    I was standing in Times Square on a sunny day last month when one of my daughters told me to look up. There was a massive Pure Michigan advertisement, three stories tall, four billboards in all, inviting everyone at the bustling "crossroads of the world" to kick back on a Great Lakes beach. The other daughter, who left Michigan for a job in North Carolina, said she heard the ads every morning all spring, beckoning her home from Tar Heel country. A Chicago newspaper columnist complained that he was going nuts in the Windy City because he couldn't escape the soothing voice of Tim Allen on the radio inviting him to Pure Michigan. Ads for Michigan are wrapped around Chicago tour buses, too.

  • Airlines, Hotels Hurt by Drop in Business Travel (8/10/09)

    Corporate travel is projected to drop by 15% this year, compared with 2008, while overall travel demand could decline by 11%, according to a study by a market research firm. As businesses continue to tighten spending practices, corporate travel is projected to drop by 15% this year compared with 2008, while overall travel demand could decline by 11%, according to a study by PhoCusWright, a Sherman, Conn., market research firm. 

  • Restaurant Performance Index Falls for 2nd Straight Month (8/10/09)

    The restaurant industry's economic challenges continued to persist in June, as the National Restaurant Association's comprehensive index of restaurant activity declined for the second consecutive month. The Association's Restaurant Performance Index (RPI) - a monthly composite index that tracks the health of and outlook for the U.S. restaurant industry - stood at 97.8 in June, down 0.5 percent from May and its 20th consecutive month below 100.

  • Despite Hotel Industry Problems, Hyatt Readies for IPO (8/7/09)

    It has been a stock offering investment bankers have been drooling over for decades. Hyatt Hotels has a prominent brand name and a multibillion-dollar market value. On Aug. 5, the privately held company filed with federal regulators to begin the process of selling shares to the public. et the question on many hotel industry insiders' minds is: Why now, when the travel industry is in the middle of one of its worst slumps in decades?

  • STR Reports US Hotel Industry Performance for July 26 to August 1 (8/7/09)

    The U.S. hotel industry posted declines in all three key performance measurements during the week of July 26 to August 1, according to data from Smith Travel Research (STR). In year-over-year measurements, the industry's occupancy fell 6.4 percent to end the week at 66.5 percent. Average daily rate dropped 9.6 percent to finish the week at US$97.48. Revenue per available room for the week decreased 15.5 percent to finish at US$64.86.

  • CEIR Index Report Shows Industry Decline for 2nd Quarter (8/6/09)

    The Center for Exhibition Industry Research (CEIR) announces that preliminary data collected for the annual CEIR Index report for the second quarter of 2009 reveals that the exhibition industry experienced an overall decline of 10.9 percent when compared to the same quarter of 2008. Year-over-year contraction of the exhibition industry is directly linked to the continuing recession. These second quarter results mark a 0.7 percent increase in performance compared to the first quarter of 2009.

  • NBTA Supports Legislation Prohibiting Blacklisting (8/06/09)

    The National Business Travel Association (NBTA) and the Government Travel Group (GTG)-NBTA's government travel division-today expressed concern over reports of U.S. government agencies blacklisting cities for federal business travel and meetings because they are perceived as resort or vacation destinations. The association supports legislation introduced by Senator Harry Reid (D-Nev.), Representative Suzanne Kosmas (D-Fla) and Senator Bill Nelson (D-Fla.) that would prohibit destination discrimination and stressed the importance of travel and meetings management for efficient and cost-effective corporate travel and meetings.

  • Sen. Reid Introduces Bill to End Travel "Blacklist" (8/4/09)

    U.S. Senate Majority Leader Harry Reid has introduced a bill to prevent federal agencies from ruling out tourist destinations as places to hold official meetings. The Democrat from Nevada introduced the bill on July 29, called the Protecting Resort Cities from Discrimination Act of 2009.

  • Blacklisting of "Resort" Cities Causes Legislative Response (8/4/09)

    Since the U.S. Travel Association this month revealed that some government agencies' policies forbid holding meetings in "resort" cities like Las Vegas and Orlando, a wave of legislative opposition has mounted: House leaders have requested a Government Accountability Office investigation, Sen. Bill Nelson (D-Fla.) has vowed an amendment to prohibit such policies and other Washington players, from Senate Majority Leader Harry Reid (D-Nev.) to White House Chief of Staff Rahm Emanuel, have come out in opposition. 

  • Florida Senator Nelson Blogs on Ending Tourism Blacklisting (8/4/09)

    Tourism is a vital part of my state’s economy, and I know that many Florida cities offer some of the finest, most competitive prices on hotels and conference facilities. That’s why I was stunned when I found out some federal agencies might be blacklisting Florida cities for travel and conferences because of their proximity to vacation destinations.

  • Chicago Businesses Step Up Support for Meetings Industry (8/3/09)

    hinton+grusich (h+g), a leading national sales organization that represents upscale meeting hotels, destinations and hospitality suppliers, has teamed up with partner One Smooth Stone, a full-service event production company, to invest in meetings industry supportive initiatives.  During a time when companies are cutting back on such investments, these Chicago businesses are showing their commitment to their clients and the industry through offering a series of webinars, panel discussions and a "grass roots" campaign effort to provide feedback to the US Congress.

  • Wilderness Resort to be Featured on Travel Channel (8/3/09)

    The Travel Channel’s Extreme Resorts television program has announced that the Wilderness Hotel & Golf Resort, America’s largest waterpark resort located in Wisconsin Dells, will be featured in its Wednesday, August 12 show at 7 p.m. CST. According to show producers, it will be one of eight extreme properties from around the world highlighted in the episode.

  • Medical Convention Provides Community Service to Las Vegas (8/3/09)

    Members of the National Medical Association will leave more than money in Las Vegas during their convention this week. They'll also leave some health and fitness knowledge with people in Las Vegas neighborhoods where quality medical advice is scarce. The NMA, as it is known to members, was founded in 1895 when black doctors weren't allowed in the American Medical Association and sets aside time during every annual convention to promote good health in the community where the group is meeting. The group hosted a health fair and "Walk a Mile With a Child" event at the Academy of the Healing Arts near downtown Las Vegas. The events were free and open to the public and aimed at encouraging health, fitness and positive mentoring relationships between adults and kids.

  • Travel Leaders, Lawmakers Rally for "Blacklisted" Cities (8/3/09)

    Business isn't the first thing that comes to mind when thinking about Las Vegas, Nevada, or Orlando, Florida, but these two entertainment capitals are also the top business meeting and convention destinations in the United States. One of the nation's largest employers has discouraged its employees from booking meetings and conventions in the cities where Mickey Mouse lives and Wayne Newton sings.

  • STR Reports US Hotel Performance for July 19-25 (7/31/09)

    The U.S. hotel industry posted declines in all three key performance measurements during the week of 19-25 July 2009, according to data from STR. In year-over-year measurements, the industry's occupancy fell 7.9 percent to end the week at 67.0 percent. Average daily rate dropped 9.1 percent to finish the week at US$98.13. Revenue per available room for the week decreased 16.3 percent to finish at US$65.77.

  • DMAI Leadership to Advance Value of Tourism (7/30/09)

    Destination Marketing Association International (DMAI) incoming Chairman of the Board of Directors Daniel Fenton took the reins July 30 to lead DMAI, the world’s largest resource for official destination marketing organizations. DMAI launched a new campaign to establish national partnerships with arts, hotel and labor groups. The association, under Fenton’s leadership will also focus on technology and social responsibility. Travel and tourism is one of the world’s largest service exports and largest employers.  

  • STR Reports 2009 U.S. Hotel Industry Performance (7/30/09)

    The U.S. hotel industry revenue per available room dropped 18.7 percent to US$53.87 percent for the first half of 2009 in year-over-year measurements, according to data from STR. In year-over-year measurements, the industry’s occupancy dropped 10.9 percent to 54.6 percent and average daily rate fell 8.7 percent to US$98.66.

  • What Will the Hotel Industry Look Like When Recovery Comes (7/30/09)

    Going back to the 1920s, there has been approximately a 1 to 1 relationship between the demand for hotel rooms and the U.S. gross domestic product (and its predecessor, gross national product). For some brief periods, this relationship was off a bit, but never as badly as with the current economic crisis. During the Great Recession of 2008-2009, the demand for hotel rooms has fallen FOUR times as fast as the GDP has declined.

  • Dayton Convention Center Feeling Economic Pinch (7/30/09)

    The sluggish economy has forced some organizations to cut convention and conference spending at the Dayton Convention Center, but it also may be the force that draws new events downtown. "We're in a transition year, like so many others, as we realign our business with the current state of the economy," Bart Shaw, director of the convention center said.

  • Michigan Sees Surge in Tourism from Other States (7/29/09)

    State's third largest industry reports travel into state is up.  A statewide survey of tourism business found an increase in visitors from other states at the midpoint of summer. The Michigan Lodging & Tourism Association (MLTA) conducted the survey which included lodging properties, golf courses, restaurants, and other tourism business segments.

  • LE's First Forecast of the 2011 Construction Pipeline (7/29/09)

    New hotel openings are projected at 759 hotels/74,493 rooms. LE has also adjusted its forecasts for 2009 and 2010. The 2009 forecast has been reduced to 1,425 new hotels/156,653 rooms, down by 5,036 rooms, a decrease of 3%. The 2010 forecast has been adjusted to 1,073 projects/124,439 rooms, down 21,277 rooms or 15%.

  • Bipartisan Travel Promotion Gains Momentum as More than Half the Senate Supports Bill (7/29/09)

    The U.S. Travel Association announced today that S. 1023, the "Travel Promotion Act", now has the support of half the U.S. Senate. The bill will create thousands of new jobs and spur economic growth by attracting millions of additional international travelers to the United States. 

  • Leaders protest federal (7/28/09)

    There's a rumor floating in our nation's capital that Orlando has been blacklisted by the federal government when agencies determine where to hold conferences around the country.  Now there is a bi-partisan effort among Florida's congressional delegation to get to the bottom of it.

  • Ben Stein- No Meetings on the Table (7/27/09)

    I was saddened to read in the Wall Street Journal a few days ago an article about how the federal government is clamping down on business meetings.

  • Intermedia Meetings & Events Launches Training Program for Non-traditional Meeting Planners (7/27/09)

    Intermedia Meetings & Events, a full-service meeting management firm, announces the launch of its newest service: The Meeting Planning Experience.  In addition to offering its acclaimed meeting and association management services, Intermedia is introducing its new training program specifically designed to assist the non-traditional planner, namely executive and administrative assistants and industry suppliers.  The program is tailored to each client's unique needs, with on-hands training taking place "on location" within the students' environment at their office.

  • Legislation Would Make 'Blacklisting' of Cities Unlawful (7/27/09)

    With Orlando, Fla. and a few other U.S. locales apparently on a so-called blacklist of sites for government meetings and conferences, one U.S. senator now says he’s going after any agency that deliberately discourages travel to Florida.

  • STR reports U.S. performance for week ending July 18 (7/23/09)

    The U.S. hotel industry posted declines in all three key performance measurements during the week of 12-18 July 2009, according to data from STR.

  • Government Meeting? Stay Away From Fun City (7/22/09)

    What do Reno, Orlando and Las Vegas have in common? To some pockets of the federal government, they just seem like too much fun. Instead, employees at some big agencies, like the U.S. Department of Agriculture, are being encouraged to host meetings in more buttoned-down places such as St. Louis, Milwaukee or Denver.

  • Indy CVA Names VP of Sales (7/20/09)

    Hotel sales and marketing executive Michelle Travis is joining the Indianapolis Convention & Visitors Association (ICVA) as Vice President of Sales. 

  • Marriott 2Q profit declines 76 percent (7/17/09)

     As businesses continued to scale back on travel in the recession, Marriott International Inc.'s second-quarter profit fell 76 percent. Marriott expects the trend to continue and offered far more cautious outlooks for the third quarter and full fiscal year than Wall Street expected, sending its shares down $1.36, or 6.2 percent, to close at $20.44 Thursday.

  • Officials of SS Administration Defend Meeting (7/16/09)

     Following criticism by various government officials and some media outlets about a meeting by the Social Security Administration in Phoenix, AZ, the Arizona Republic has recently published an article on  why officials believe getaway meetings are important.

  • Stand up for Travel at the "Travel Leadership Summit" (7/14/09)

    There is more reason than ever to attend the U.S. Travel Association's Travel Leadership Summit on September 16-17 in Washington, DC.

    The travel business is in a crisis. The recession is taking its toll, but the problem is compounded by the aftermath of the Swine Flu outbreak and the attacks on the meetings and events business earlier this year. The industry has lost billions of dollars in cancellations, and communities across the United States have lost jobs.

  • MPI Foundation Celebrating 25 Years of Giving (7/14/09)

    Celebrating 25 years of investing back into the global meetings and events industry – the MPI Foundation’s future focus will closely align with corporate leaders to adjust to the dynamics of the shifting economy while positioning the future advancement of professionals within the industry.

  • Tourism Measure was Caught in Crosscurrents (7/8/09)

    The Travel Promotion Act was a bipartisan piece of legislation that the Congressional Budget Office says would shave $500 million from the deficit over 10 years.

  • Keep America Meeting Wins Coveted ISES Big Apple Awards (7/6/09)

    The industry-wide Keep America Meeting campaign was celebrated by the NY Metro Chapter of International Special Events Society (ISES) last week, when ISES judges awarded Keep America Meeting two Big Apple Awards for Best Corporate Social Responsibility (CSR) Initiative and Best Use of Social Media. 

  • Industry Experts Cite the Positive Impact of Sports-Related Travel (7/6/09)

    Several hospitality industry leaders interviewed recently regarding the state of the travel industry agreed that the sports-related travel segment is one of the few bright spots on the travel-industry horizon.

  • PCMA and ACTE Announce Strategic Alliance (6/26/09)

    The Professional Convention Management Association (PCMA) and the Association of Corporate Travel Executives (ACTE) have announced a strategic alliance.  

    According to PCMA and ACTE, the strategic alliance will "leverage the strengths" of the organizations, which will each remain independent. It will also expand the current education exchange, enable best practice sharing, share the reciprocal member benefits and special member rates and more. The two groups say that this alliance builds an "enhanced advocacy voice" to promote the industry. Additionally, there exist "potential" for co-located events. 

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