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Are you asking about staffing capacity before you book your meeting or event at a hotel? If not, you should, because much of the hospitality industry is still struggling to build up its staff after mass layoffs, furloughs and resignations post-pandemic. It’s one way you can ensure that your guests are getting the service they deserve while attending your meeting or event.

The appeal of group incentive travel remains strong, according to a recent Incentive Research Foundation survey of North American employees. The study found that a group incentive travel experience to an appealing destination was rated “very” or “extremely motivating” by 91% of respondents for the third year in a row. The study further examined destinations and program design to determine the elements that provide maximum inspiration to earn the award.